Laurel Valley Mountain Retreat

Started off being excited to stay at the Nancy Ward room. But the views of Laurel Valley and the excitement could not persuade me to give anything higher than a 1 star because of the following. The self-check in was not working at the main door, then it was not working at the room door. You had to call a main line noted only in the email confirmation (nothing on the main door) where customer service was lacking. There is absolutely no one on site. Then a midnight visit to the bathroom is where I encountered a large rodent behind the toilet which scurried out in to the main bedroom somewhere (oh not a mouse). Well you know how the rest of the night would have gone. The room kitchen area had moldy odors. Plus no access to ice is not a plus especially during the summer months. The area just did not have a clean feeling at all - sheets, bedspread, pillows, seating... Overall my expectations were crushed; this place just did not deservev the $250/night rate.

That place was just okay. The pictures they use was when it was brand new. It has grown up way too much. All the rooms have an Indian theme. We had a friend visit us during the night and the mouse has my sugar free vanilla wafers 1/2 eaten and left them on the floor after I had only ate 3 out of the pack. I know you can't make this up the mouse has them all over the floor so we had to pack up our food zip it up and put in the closet. Anytime I emailed the establishment they emailed me right back so they are quick to respond back. If you go on the deck the view is wonderful.