Appart Hôtel Clément Ader

Lovely stay and excellent location, staff was very helpful , room was clean and with a lovely balcone as well

Our unsmiling receptionist gave us one card to our room and sent us up to the third floor. On entering the room, a semi naked couple were standing directly in front of us-the room already had occupants. So back down with our suitcases and backpacks to the still unsmiling receptionist who, without even an apology, gave us a key to another room on the third floor. This room was empty ! Maybe twenty years ago this would have been a state of the art room, it had lost its lustre. The coffee machine works only if you happen to carry filters and ground coffee with you, so it’s a long untouched relic of the past. The kettle looked to be of a similar era, as did the scouring cloth under the sink, which neither of us would even touch. The air conditioning hardly worked (it was 34 degs outside) and kept turning itself off. There was a bath with a built in shower in the bathroom but you have to be a contortionist to get in and out and the toilet constantly ran out of water so you couldn’t flush it immediately. The safe had been opened by a previous guest and then locked in place. Our unsmiling receptionist came to see it and accused my wife of causing it (we had only just arrived in the room). Once we had vigorously denied that it was us at fault, he then earnestly said to us that he would send someone to fix it and would tomorrow morning at 09.00 be ok ? The next morning we waited until 10.00 and nothing happened so we ended up securing our valuables in a locked suitcase. Now someone please tell me that that is four star treatment.

Hotel is very average, photos are not reflective of the actual hotel. Staff unfriendly. Better places to stay in toulouse

Such a central location, very comfortable and clean apartment. It's also very quiet. Has all the facilities you'd need. The pool is a lovely added extra. Extremely helpful staff. It's perfect for a stay in Toulouse! I would highly recommend.

A brilliant location. everything is walkable. from the main train station to one of the main bus station. Local restaurants, cafés and boulangerie just few minutes away. The apart-hotel was spacious and clean. The staff friendly and helpful. Easy to communicate in English without any problem. The pool, spa and gym facilities were good.

We stayed in a studio apartment as a couple. It was big enough for two with a well equipped kitchenette, comfy bed, large bathroom and cleaned daily. We had a balcony that looked out on to the pool area. The pool was an added bonus in a city centre apartment especially as it was very warm when we visited. The staff were friendly. We did have a problem with our safe which wasn't fixed until near the end of our stay but this was not a big problem for us and we were able to carry our passports and valuables in our shoulder bags. The location is brilliant with a few minutes walk to the bus station and the train station. Just a short walk takes you to the centre of the city where you will find plenty of places to eat, drink, shop and visit. We will definitely return.

We arrived late from Paris but the hotel reception was open. It was easy to take an Uber to the hotel from the airport. We got a lovely room . It had all the necessary amenities. Breakfast was excellent. Service was excellent. I would highly recommend this hotel.

Over all good experience, hassal free check-in and check out and clean room and good staff and close to metro station and bus station

We stayed in Toulouse mainly to visit Lourdes. The choice of this hotel is its distance from the train station and city center attractions. We were happy with this hotel. Not super great not super bad. The staff were very helpful and friendly.