Sol Torremolinos - Don Pedro

Unpolite, distespectfull staff. Small, dirty rooms, dated furniture. There are no clear directions to the entrance…it is only Sol written on the roof of one of the buildings, where they told us we are in the wrong hotel. We were looking for the entrance for 40min. Navigation leads to the parking where they don’t want to let you in so you always go back looking for it. I had to go around whole block by walk to finally find the entrance. Before all that we were traveling 2hs from the airport because of some triatlon since nobody informed us that the street infront of hotel will be closed. So we got stuck for 1,5 hour on the spot which should be 7mins to the hotel, by the car. On the reception they blamed Booking for not informing us about this blocade, saying it is not their job to inform us since we booked through the Booking. Reception staff was extremly rude and not willing to help. I travel a lot but never experienced this rudeness. So, when we finally entered the room, and got to the toilet after few hours of unplanned trip, we found dirty toilet. Never saw this in my life. So, went back to reception to change the room, but instead to say sorry, receptionis lady sent me to end of the row to wait all over again, after like few families who came to check in actually after me. This really pissed me off. It was like 20:30h already, my husbands suitcase was lost, we had to go to buy him stuffs while all shops were closing, we were hungry, thirsty, exausted…and recepcionist did not care at all. So I had to call a manager who was more helpfull and finally gave us a room at very last minute. Of coarse we did not have a time to use our dinner that night…we hardly made it to the mall before they closed it to buy basic stuffs. About the room…it is extremly small, the fridge is totally empty, no water at all, no slippers, no bathing coats, not any single kit… it should be a two star hotel instead. My glass was not washed at all for the whole 5 days while we were there. Also, hotel was so crowded we couldnt often find table to eat…most of the guests are over 60 years old, which is actually nice because most of them are quiet and pleasant people. But some of the guests were 90+ with the condition where they should actually be somewhere with professional care… like one gentleman who was probably wearing diapers (I hope!) I could guess by very unforgettable smell he gave me during the breakfast which I couldn’t eat after that. And once again in the elevator, the same guy, other day. I had no intention using pools or any shared facilities after this. So for us they did not exist. We didn’t get bathing coats anyway.