Richmond Hotel

Not what I expected when I first walked in but the room had been renovated and looked nice. The price reflected the service. The only thing was, there was no cups for the tea and we did ask and still didn’t get them. Apart from that it was lovely and even had a balcony with a sea view! Amazing

Very run down, dirty barley any staff.very noisy slamming doors Rude and now we find out banning pork on breakfast and drinks because they don't believe in it Say no more Will never be staying here again and will advise others not to do so.....

Ok so we paid 60 quid so didn't expect the Ritz but neither did I expect a sock on the room smoke detector which was hanging off the ceiling, and an electrical switch actually in the shower. The bed was beyond hard, the paintwork was primary school standard and there was a building site in some rooms. Really poor standard and decidedly not like the pics in the advert.

We booked to stay here. When we arrived they booked us into a room that somebody was already staying in. We didn’t stay at this booking as didn’t feel safe. There was nobody in reception to talk to the whole time we was there. So we left and booked in with a travel lodge

Terrible terrible terrible experience This is the worst place with the worst ‘customer service’ and refund policy I have EVER gone to. No main curtain, filthy net curtain Dirty sheets, Un-hoovered carpets Dust everywhere Burnt bedbase!!! Dirty bathroom The customer service line is an absolute sham - they refuse to give any money back and you are unable to pursue anything with them absolutely shocking

This hotel should not be open. We had travelled down from Milton Keynes to spend the weekend at Richmond Hotel, as a little get away. We did NOT even stay due to the state of our family room. Bath panel hanging off, floor boards all lifted in bathroom, cigarette burns on pillow (they had no cases on them) stained bedsheets, hair, dust, left over wrappers and food on the floor, used body wash, no toilet roll, no towels the list goes on. I’m all up for staying in 1,2,3 star hotels but the most you expect is a clean welcoming room. Won’t be back.