Canada Suites on Bay

Very spacious flat near Sick Kids hospital. Kitchen was fully stocked with dishes, pots and pans, and even had measuring cups! Very clean. We opted for an optional cleaning service every week and Barbara and her team were great !

My wife is suffering from Stage 4 Liver cancer, and as such once a month we need to make a six hour drive to Toronto for her to receive her clinical *****. Since March, we have been staying at the Canada Suite location on Bay St. My wife really liked it there because it was close to hospital. And for the most part we have been pleased with until recently. Six days before we were to come for our Sept. trip, I received an email from Canada Suites saying they needed to cancel my reservation because the landlord wants to take possession of all their rental units as of Sept. 01. I should point out that I had paid in full for my suite months in advance. Needless to say this cancellation only a few days before we were to arrive caused undue extra anxiety for my wife and I, as we needed to find accomodation elsewhere in a short period of time. I called my rep. at Canada Suites to inquire about what happened and he basically cut me off saying he had to take another call and he never did return my call back to me. It doesn't make sense that Canada Suites and the landlord would not have some kind of contractual agreement in place that would require an advance notice of a number of months from the landlord to say that they wanted their units back. I am always told by Canada Suites that just how busy they were and that many of their suites are rented out months in advance. So I am sure I am not the only one who were left out hanging . Not acceptable at all.