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Lage4.8
Ausstattung4.7
Service4.7
Sauberkeit4.8
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Negative Bewertungen(6)
Dermot. C
Superior Doppelzimmer
Aufenthalt im Okt. 2024
Single
33 Bewertungen
4.7/5
Wunderbar
Gepostet am 24. Nov. 2024
This is an absolute beautiful hotel. The rooms are huge, the hotel is spotless clean and the surrounding environment is cool overlooking Tongren City. Honestly this place is serious value.
Übersetzen
Antwort der Unterkunft: Dear guest, hello! Thank you very much for choosing to stay at our hotel and for taking the time to share your experience with us! We are delighted that you had a wonderful time at our hotel, and your approval is the driving force behind our continuous improvement. We aim to provide you with a warm and comfortable environment and attentive service during your stay. We are committed to offering services with "enthusiasm, patience, care, and attention to detail," creating a healthy, comfortable, and clean accommodation environment, and upholding the service philosophy of "making guests feel at home." Thank you for your trust and affection for our hotel, and we wish you a pleasant life!
jolland
Superior Doppelzimmer
Aufenthalt im Febr. 2024
Single
10 Bewertungen
5.0/5
Hervorragend
Gepostet am 6. Mai 2024
The room is very clean and roomy. The breakfast serves both Chinese and Western styles of foods which are good. The service is excellent.
I would like to make a special thank you to the manager, Mr. Liang Bao, He provides me many good information how to get to Fanjing Shan and Tongren Grand Canyon.
Übersetzen
Antwort der Unterkunft: Dear guests: Hello! Thank you very much for choosing Huaguoshan Rongxin International Hotel. We are very happy to hear that you are satisfied with the staff service of the hotel. We will continue to be committed to improving every detail to provide you with a perfect stay. We always believe that a good reputation must be recommended from the most sincere satisfaction of the guests. At the same time, I We are also honored to provide you with the best service. You are very welcome to choose our hotel again whether you are on a business trip or travel! I sincerely look forward to your visit again! I wish you a happy life and all the best in your work!
Gastnutzer
Deluxe-Zimmer, Flussblick (2 Betten)
Aufenthalt im Okt. 2023
Familie
6 Bewertungen
5.0/5
Hervorragend
Gepostet am 20. Nov. 2023
Nice hotel
Nice facilities
Look forward to coming again
Übersetzen
Antwort der Unterkunft: Dear Guest: Hello! Thank you very much for your favor and love for our hotel! The pace of progress will never stop. For your trust, we will be more persistent. Tongren Huaguo Mountain Rongxin International Hotel will always stand in this city, waiting for your arrival! See you soon! 祝: Smile often。
JamesHarris
Deluxe-Zimmer, Flussblick (2 Betten)
Aufenthalt im Juli 2022
Reise mit Freunden
28 Bewertungen
4.2/5
Sehr gut
Gepostet am 21. Okt. 2022
In terms of the ‘hard product’ this may be the best value hotel I’ve ever stayed in, I was genuinely shocked at how wonderful it was and for such a low price. The room and bathroom were flawless and spotlessly clean, to the same standard as any international brand 5 star hotel and far exceeding any expectations I had. The outdoor swimming pool was a very welcome relief from the summer heat and humidity. Despite this, I did feel the service wasn’t to the same standard as the hotel. I had a negative experience when checking in, and with a phone call from the hotel in the following days, that, unfortunately, left a very sour taste in my mouth. I was also surprised that there was no one on the service desk of the pool and spa area to show us to the changing rooms or offer us any towels for swimming. This being said, I would stay here again in an instant and would recommend this hotel to anyone visiting Tongren.
Übersetzen
Antwort der Unterkunft: 尊敬的賓客:您好!非常感謝您在銅仁之行選擇下榻花果山榕信國際大酒店,感謝您在百忙之中抽出寶貴時間與我們分享您的入住體驗及對酒店的評價,我們酒店秉着“一塵不染”服務標準,為每一位賓客營造安靜、安心、安全、温馨舒適的居住環境,交通便捷,是您商務出行,休閑度假的不二之選,非常抱歉未能給您帶來滿意的入住體驗,我們深表歉意,謝謝您提的寶貴意見,我們會加強改進,希望下次再見能為您展現出不一樣的入住體驗,期待您的再次蒞臨!祝您旅途愉快!客服經理:小覃
Gastnutzer
Superior Doppelzimmer
Aufenthalt im Dez. 2022
Pärchen
34 Bewertungen
5.0/5
Hervorragend
Gepostet am 3. Febr. 2023
We are glad we chose this hotel. It is beautiful with a garden you can walk in upfront. The room was bigger than we had imagined with fancy gadgets and house keeping. Check in was a breeze. The front desk was friendly, helpful and resourceful. They helped us to find a driver to drive us. They also suggested places of interest that we could visit. The pillows are fluffy and comfy. The hotel is a little up a steep-ish cliff but its only like a 10 minutes endeavor. Taxis and didi's can come right up to the hotel. There's a bus stop literally by the hotel gate on the main road that can take you into town.
The breakfast was the only down thing for us. Ir was very very chinese targeted. At least there was coffee!
We would def stay again and bring our own drip coffee!
Übersetzen
Antwort der Unterkunft: 尊敬的賓客:您好!非常感謝您在銅仁之行選擇下榻花果山榕信國際大酒店,首先感謝您對酒店的點評和肯定,酒店坐落於碧江區鬧中取靜的花果山上面,我們致力於為一位賓客營造安靜、安心、安全,温馨舒適的居住環境,交通便利,距銅仁鳳凰機場駕車23.9公里,約31分鐘,距銅仁高鐵站駕車3公里,約6分鐘,您的誠懇評價是對酒店不斷進步的鞭策,同時非常抱歉沒能帶給您完美的入住體驗,我們會對其提出的問題進行整改,請允許我們向您表達最真摯的歉意,我們始終會以更好的服務來迎接每一位賓客,最後祝您生活愉快,工作順利,財源滾滾!客户經理:小覃
Antwort der Unterkunft: 尊敬的賓客:您好!非常感謝您選擇我們酒店並抽出寶貴的時間為我們提供反饋。我們對您提到的早餐問題深感抱歉,這確實不是我們期望為客人提供的服務標準。關於您反映的早餐未到時間就沒有吃得的情況,我們已立即與相關部門進行了溝通。這可能是由多種原因導致的,包括但不限於供應鏈問題、廚房準備失誤或是對客人流量的預估不足。我們酒店的枕頭分別有三種:蕎麥枕、羽絨枕、棉枕,親如果下次入住對枕頭有要求,可以直接聯繫前台哦,我們好及時給您換。我們衷心感謝您的反饋,正是有了您的寶貴意見,我們才能不斷改進,提供更好的服務。再次對給您帶來的不便表示歉意,並期待能有機會再次為您服務,為您帶來更好的住宿體驗。
Antwort der Unterkunft: 尊敬的賓客:您好!感謝您的入住。我們一直關注客人在入住期間的感受,同時積極提高自身的專業水平和服務標準,很抱歉,我們在某些方面做的仍不完美。我們會改進我們的不足之處,不斷進步。很遺憾這次給您的入住造成了不愉快的體驗,如果您在入住期間有任何需要或疑問,也請您隨時給我們反饋,我們一定會全力配合您,給您帶來良好的體驗的,再次感謝您的理解與寬容,願我們能被這世界温暖相擁。希望此次經歷不會影響到您對我們一慣的信任,期待您的再次光臨,祝您生活愉快~
Antwort der Unterkunft: 尊敬的賓客:您好!感謝您對銅仁花果山榕信酒店的肯定及鼓勵,為您提供盡善盡美的服務是本酒店全體員工所努力追求的目標及標準。一直以來提供乾淨舒適的住宿環境與良好的用餐環境是銅仁花果山榕信酒店的服務宗旨,酒店員工努力地滿足每一位賓客的需求是我們的職責。也感謝您對我們的支持及在銅仁花果山榕信酒店留下的美好回憶,期待您下次的光臨!
Antwort der Unterkunft: 尊敬的賓客:您好!感謝您的入住。我們一直關注客人在入住期間的感受,同時積極提高自身的專業水平和服務標準,很抱歉,我們在某些方面做的仍不完美。我們會改進我們的不足之處,不斷進步。很遺憾這次給您的入住造成了不愉快的體驗,如果您在入住期間有任何需要或疑問,也請您隨時給我們反饋,我們一定會全力配合您,給您帶來良好的體驗的,再次感謝您的理解與寬容,願我們能被這世界温暖相擁。希望此次經歷不會影響到您對我們一慣的信任,期待您的再次光臨,祝您生活愉快~
Antwort der Unterkunft: 尊敬的賓客:您好!非常感謝您選擇入住我們酒店,並在百忙之中分享你的入住感受!很高興您在我們酒店度過了一段美好的時光,您的肯定是我們不斷進步的源源動力,我們希望在您入住期間給您帶來温馨舒適的環境以及貼心的服務。同時竭誠為賓客提供“熱心、耐心、細心、精心”的服務,打造健康、舒適、乾淨的入住環境,以及秉承“賓至如歸”的服務理念。感謝您對我們酒店的信任和喜愛,祝願您生活愉快!