Maidstone (A26/Wateringbury)

We had second great stay at Premier inn for close friends weddings. Spacious rooms with comfy beds specifically my 3 year old loves them for a some naughty jumps. Definitely recommended and if for any reason we will need to stay around we will choose it again.

The hotel WiFi (Free or ultimate) doesn’t not reach all the bedrooms. Stayed for 2 nights and had no WIFI, not ideal when we had work to do and our daughter schoolwork. I complained to reception who were absolutely no help (contact head office). I contacted head office, its shut at weekends. Final outcome after complaining, they are sorry, no compensation, not even a free breakfast. Head office for premier clearly do not understand customer satisfaction, a token free breakfast would have been nice for the hassle. In the end i had to pay £10 to buy more data on my phone and tether - this was not the best as it was still slow across multiple devices - premier inn refused to reimburse me for the cost. The hotel was also noisy with the pub next door and people chatting outside all night - next to your room if you are unfortunate enough to get a ground floor room.

I stayed at this hotel for a business trip, it is ideally situated for Kingshill. A lovely little hotel, The staff were friendly. Would definitely recommend this quaint hotel. The local area is very pretty with some lovely walks by the river.

Last minute booking for a business trip, the room was clean and the receptionist Silvia was very helpful and it’s nice to be greeted with a smile after a long journey. I’ll definitely be booking here again, it’s a fantastic location. Close enough to Maidstone but still in the countryside. Parking was good, so all in all - a fantastic place to stay.

I have stayed at this hotel many times during 2023 and 2024. It is our go to choice for comfort, quietness and easy access for all major areas. The staff are always friendly and professional who are always willing to help. Will definitely return

Lamin greeted us at the door was very polite and professional helped us check with ease, and answered all questions we had. Think he is an asset to the business would highly recommended:) it was also very clean, tidy will definitely return xx