Shinagawa Prince Hotel

Location is good near to Shingawa station, room however is dim, first time came across green curtains and such less lights. Air-conditioning is underpowered and solutions suggested by the housekeeping team and manager were impractical and rude.They NOT willing to change another room. The reason is tonight and tomorrow are fully booked. PLEASE HELP!!! I STILL NEED TO SUFFER FOR NEXT 2 DAYS? #0619 NO VIEWS. NOT HIGH FLOOR

吐槽，3點沒到辦預入住，看同房型同樓層説能看到富士山或東京塔，問前台説訂太晚沒有，3點正式辦理，不甘心，又問了能辦個看富士山的房，前台説3晚起訂才能選，怎麼口徑不一致阿，算了隨便吧，入房聽到窗外得得的響，上門來看説是風大的原因，我説那能換其他方向的房間，因為怕晚上聲音會更吵，説不能，其他房也有這聲音，沒搞明白，風是4方包圍酒店的？更可笑的是，桌上有張紙，提醒房內洗漱用品是按樓層高低來配置的，可憐我洗面奶都沒帶的人衹好去買。嗯，果然是王子，以價格分人羣，窮人我不配住這。

Our experience at Shinagawa Prince Hotel was mixed. Upon arrival, we were immediately directed to a self check-in machine, with no human interaction or guidance. We were required to pay a local tax on the spot, and the machine printed multiple tickets along with our room cards. The process felt cold and confusing, especially for first-time visitors. Our room number appeared as a 5-digit code, and with three different buildings on the property and no staff to assist, it was a bit of a challenge to figure everything out on our own. Eventually, we were told to make our way to the Annex Tower, which required taking two different elevators while navigating through a shopping arcade. Not the warmest welcome. The room itself was clean and comfortable, and the view was excellent – as expected since we chose a high-floor room. However, breakfast was overpriced, and check-out time was at 11:00 a.m. instead of the usual noon, which felt unreasonable. We were even called in our room to be reminded to leave quickly. There is no microwave available anywhere in the hotel, which is inconvenient. While the location is great during the day, there’s not much to do in the area after 10:00 p.m. apart from a nearby 7-Eleven.

Out dated checkin system, pool closed since mid 2024 but all hotel directional signs show “swimming pool”

酒店入住體驗好，性價比不錯。 交通方便，羽田機場進出非常便利。去其他各大商圈也很方便。 日本酒店衞生都不用擔心，但是大部分4星酒店沒有健身房，這次是我入住東京那麼多次，健身房最大的一個，非常好。 另外，運氣很好，開窗一大早看到了富士山。