Tokyo Marriott Hotel Bewertungen

Frühstück: Der Salat war frisch und der Reis war köstlich und sättigend.

様々な不具合が生じたのですが対応が最悪でした。お客様対応が悪すぎて気分が悪かったです。かなり長い滞在だったのですがもういいかなと感じてしまいました。ラフォーレ時代から何度も利用してきたのですが以前の方がサービス対応が良かったと感じます。値段は以前より格段に高くなっているのに最悪だと感じます。

唯一残念なのは、高層階にラウンジが無かった事

酒店設施不錯，而且酒店有免費班車去品川地鐵站，非常方便，附近商業購物不多。飯店就在一個漂亮的園區旁邊，飯店內還有全家便利商店，非常方便。設施和房間大小都比東京其他飯店好。

酒店房間比較大，早餐很好，位置也不錯，有擺渡車到品川站

特別滿意，服務極好！少住一天給退房款，衞生好，請朋友吃飯也性價比很高，交通方便，下次還住此酒店

遊客不推薦住這，附近沒啥吃的

酒店位置很好，離羽田機場很近，地鐵也不遠，適合商務出行

酒店設施不錯，而且酒店有免費班車去品川地鐵站，非常方便，附近商業購物不多，適合商務出差居住

房間很大，酒店有提供車位，方便駕車人士，只是位置距離銀座有點遠。

Der Aufenthalt war insgesamt ok. Das Frühstück ist besonders hervorzuheben, hier bleiben keine Wünsche offen, es hat allerdings seinen Preis mit fast 30€. Die Zimmer sind sauber, das Bett bequem, jedoch Einrichtung und Bad in die Jahre gekommen. Das Hotel ist nicht besonders zentrumsnah, verfügt aber über einen Shuttlebus zur Zugstation. Das Personal war super freundlich. Ein erfüllbarer Extrawunsch, den wir als kleine Gruppe hatten, wurde allerdings letztlich vom stellvertretenden Hotelmanager rüde abgewiesen. Ich würde dort nicht wieder übernachten.

Schönes Hotel abseits der ausgetretenen Pfade in der Nähe von Bahnhöfen. Das King-Zimmer war geräumig und gut ausgestattet. Die Club-Lounge hatte eine fantastische Aussicht und reichlich Speisen und Getränke. Auch das Frühstücksbuffet unten war jeden Morgen ein wahrer Genuss mit ausgezeichnetem Service.

I've stayed here a few times and also visited others staying here, so I've been quite familiar with the property over the years. It's an excellent location for access to Haneda Airport and also Tokyo's Yamanote Line and the Shinkansen network. We booked a standard King and although the room was quite compact, it had everything you would expect at a Marriott hotel. The TV in particular is a large new 4K model with dedicated buttons for most streaming services and worked very well. The bathroom is somewhat dated with an integrated bathtub shower, but the shower unit is one of the easier types to operate and the hotel delivers reasonable water pressure. The executive lounge is excellent. Beautiful modern decor and the food selection during the evening cocktail period is of excellent quality and frequently re-stocked. The staff operating the lounge are extremely attentive and welcoming (and have consistently been so for years at this property). When we arrived the lounge was full, so we were advised to wait in our room, and were called when a table opened up after 30 or so minutes. As the lobby floor breakfast restaurant is usually busy (as it is an excellent offering), we opted to spend breakfast in the lounge. The selection is limited, but the quiet atmosphere and views of Tokyo Bay make it up for it. The one issue I encountered was during the check-in process. Japanese law requires that foreign visitors present their passports during check-in, but does not require ID from Japanese nationals, or foreign nationals who live in Japan. Unfortunately, the staff member who checked me in was misinformed about this, and incorrectly demanded that I produce ID even after being informed that I am a resident of Japan. A tense and embarrassing back-and-forth ensued in which the staff member used a derogatory term to refer to foreigners. To calm the situation I begrudgingly presented my ID, but I found the episode very distressing, especially as my wife was also present. During check-out I was informed that the incident had been noted and that management was working to disseminate information amongst its staff. I hope it turns into a positive opportunity for the hotel to polish how it welcomes all kinds of guests in the future.

I wanted to leave a positive review because I had read a few bad reviews before our trip. We had a wonderful experience at the Tokyo Marriott. This is a beautiful, clean, well appointed property with top-shelf customer service. We stayed on the 22nd floor and had a wonderful view of west Tokyo, as well as access to the M Lounge on the 26th floor. We enjoyed complementary happy hour appetizers and drinks, as well as breakfast. They call it "continental breakfast" but we considered it a full breakfast. We were thankful for the minibar, and ate lunch and dinner at the lobby restaurant. The food was fantastic. We enjoyed trying out the Japanese Whisky menu, and had the best wagyu steak of our lives.