Four Seasons Hotel Tianjin Bewertungen

Antwort der Unterkunft: Dear guest, thank you for coming to our hotel and sharing your accommodation experience with us. We will keep providing the best service for you. Looking forward to your visit again.

Antwort der Unterkunft: 尊貴的客人， 您好！非常感謝您下榻我們的酒店以及對於四季品牌的喜愛和認可。我們致力於為您奉上至臻周到的服務，希望每一位入住酒店的客人都體驗到我們卓越非凡的待客之道。 衷心感謝您的分享，並期待您的再次光臨，祝您生活愉快。

Antwort der Unterkunft: Dear Valued Guest,Thank you for choosing our hotel for your short getaway and for celebrating your mum’s special birthday with us. We are thrilled to hear that she loved her stay and that our team could make her day even more memorable with the room decorations, cake, and thoughtful surprises. It brings us great joy to know that she also enjoyed the spa massage and that our staff, especially the lobby team, left such a positive impression.We are delighted that you found our service to be in line with the standards of a 5-star hotel, from the turn-down service to the prompt delivery of amenities. However, we sincerely apologize for the oversight regarding the debris in the room upon arrival. This is certainly not reflective of our usual standards, and we will address this with our housekeeping team to ensure it does not happen again.Thank you for your kind words and constructive feedback. We are so glad that your overall experience was fantastic, and we hope to have the pleasure of welcoming you and your family back for another memorable stay in the future.

Antwort der Unterkunft: Dear guest, thank you for coming to our hotel and sharing your accommodation experience with us. We will keep providing the best service for you. Looking forward to your visit again.

Antwort der Unterkunft: Dear guest, thank you for coming to our hotel and sharing your accommodation experience with us. We will keep providing the best service for you. Looking forward to your visit again.

Antwort der Unterkunft: Dear guest, thank you for coming to our hotel and sharing your accommodation experience with us. We will keep providing the best service for you. Looking forward to your visit again.

Antwort der Unterkunft: Greetings, honored guest! Thank you for staying with us and recognizing the Four Seasons brand. We are committed to providing you with the highest level of service, and we hope that each and every one of you will experience our exceptional hospitality. We thank you for sharing your experience with us and look forward to welcoming you back.

Antwort der Unterkunft: Dear guest, Thank you for staying with us and recognizing the Four Seasons brand. We are committed to providing you with the highest level of service, and we hope that each and every one of you will experience our exceptional hospitality. We thank you for sharing your experience with us and look forward to welcoming you back.

Antwort der Unterkunft: Dear guest, Thank you for staying with us and recognizing the Four Seasons brand. We are committed to providing you with the highest level of service, and we hope that each and every one of you will experience our exceptional hospitality. We thank you for sharing your experience with us and look forward to welcoming you back.

Antwort der Unterkunft: 尊貴的客人，您好！首先感謝您下榻我們的酒店。十分抱歉給您造成了不太愉快的入住經歷，請允許我們向您表達最誠摯的歉意。關於房間安排的問題，我們理解這給您帶來了極大的不便。我們將進行了解，為何在沒有徵求您意見的情況下，擅自更改了您的預訂。我們將確保此類事件不再發生，並加強對預訂流程的培訓和管理。對於套房衹能容納一張雙人床的問題，我們已記錄下這一情況，並將對套房的佈局和容納能力進行重新評估。關於浴室門關不嚴、電燈開關故障以及發現不屬於您家人的頭髮等問題，影響了您的入住體驗，我們將立即安排維修人員對這些設施進行檢查和維修，同時加強對客房清潔和衞生的監督，確保每一位客人都能享受到乾淨、整潔、舒適的住宿環境。關於早餐的品質和供應情況，我們也會重新進行評估，同時加強對餐桌清理和座位安排的監督，確保客人能夠享受到愉快、便捷的用餐體驗。再次向您表示最誠摯的歉意，我們將認真對待您的每一條反饋，並努力提升我們的服務質量。希望在不久的將來有機會為您奉上更好的服務，期待您的再次光臨。

Antwort der Unterkunft: Dear Valued Guest,Thank you for taking the time to share your detailed feedback regarding your recent stay at Four Seasons Tianjin. We sincerely appreciate your loyalty to Four Seasons and are grateful for your honest review.We are delighted to hear that you enjoyed our prime location and found it convenient during your stay. However, we regret to learn that your experience with us did not meet the exceptional standards you have come to expect from Four Seasons properties. Please accept our apologies for any aspects of your stay that fell short of your expectations.Your comments regarding the room amenities, breakfast buffet, and overall dining experience have been duly noted. We strive to provide a personalized and memorable experience for all our guests, and it is clear that we missed the mark in some areas during your visit. Rest assured, your feedback will be shared with our team to ensure we make the necessary improvements to elevate our offerings and align them with the high standards of the Four Seasons brand.We truly value your feedback as it helps us identify areas where we can enhance our guest experience. We hope to have the opportunity to welcome you back in the future and provide you with the exceptional stay you deserve.

Antwort der Unterkunft: Dear guest, thank you for coming to our hotel and sharing your accommodation experience with us. We will keep providing the best service for you. Looking forward to your visit again.

Antwort der Unterkunft: Dear guest, thank you for coming to our hotel and sharing your accommodation experience with us. We will keep providing the best service for you. Looking forward to your visit again.

Antwort der Unterkunft: Dear guest, thank you for coming to our hotel and sharing your accommodation experience with us. We will keep providing the best service for you. Looking forward to your visit again.