Paradise50494859755
22. September 2024
We were lucky enough to be gifted a voucher for an afternoon tea in Forss House which we were looking forward to using after previously experiencing the quality of service they pride themselves on. Unfortunately my visit was no where near up to the standard I was hoping for. Upon booking over email I specified that 1 of the party were Gluten Free to which I received an email to say that providing for Gluten Free was not a problem. After a large plate of delicious goodies was set down in front of us in the dining room I checked with the waitress to say that I had placed an order for 1 gluten free afternoon tea. After a bit of too-ing and fro-ing, and a rather sparse plate being set down in front of me it appeared that my dietary requirement was never passed onto the kitchen, who under such last minute notice, did well to provide anything for me at all. After this poor start and no real apology from staff we were then given a pot of hot water to refill our empty teapot instead of the ‘fresh pot’ that we had asked the waiter for, resulting in such weak and watered down tea that we did not bother drinking it. My husband really enjoyed his afternoon tea and we have enjoyed meals here before that are up to the standard that Forss House pride themselves on. However after our experience this afternoon I will not be returning quickly. A word of warning to anyone with dietary requirements. Check, double check and triple check so you are not disappointed like I was this afternoon.
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