O by Tamara, Trivandrum

Fantastic experience...stayed there for 2 days...morning buffet, lunch everything was superb...take off (roof top restaurant) was exceptional and staff Surya was really courteous..I recommend o by tamara whoever wants to stay in trivandrum

My recent stay at this 5-star hotel was pleasant overall, thanks to its excellent amenities and impressive infrastructure. However, there is room for improvement in the areas of hospitality and customer engagement, especially with the reservation team. I had arranged for airport pickup, but the process turned out to be more stressful than it should have been. I had to make multiple calls to confirm the arrangement and ensure the chauffeur would assist with luggage. Each time, the person answering seemed unaware of prior discussions, and I had to repeat the details, which was frustrating. Despite repeated follow-ups, it took them over two hours to share the vehicle and chauffeur contact details. Although the driver was eventually at the arrival hall with a placard as promised, receiving the vehicle number and contact information beforehand is crucial for a seamless experience, especially in case of delays or difficulties locating the chauffeur. While the hotel excels in amenities and facilities, a 5-star experience extends beyond infrastructure—it requires proactive and attentive customer engagement. Improved communication, better coordination, and a more empathetic approach from the reservation team would elevate the hospitality experience to match the high standards of the hotel.

Take off is a newly launched restobar at O by Tamara Trivandrum.Take off dining was an absolutely amazing experience. The staffs Anas & Gopika served us well and professional. All the best for future. Looking forward for another dine in experience. Thanks

I recently visited High Dive Bar at O by Thamara with colleagues and had an unforgettable experience…the standout stars were the Long Island Iced Tea cocktail, expertly crafted with a unique blend of 4 premium brands, and the exceptional service. The Long Island Iced Tea was a masterclass in mixology. Kudos to bartender mr.dhanamlal for creating this magic. mr najmal attentive and friendly service made us feel right at home. His knowledge of the menu and recommendations were spot. Well trained staff under Mr. Shyam's guidance. Absolutely we will come back for more cocktails..

Take Off the new roof top getaway at O by Tamara was a welcome delight tonight. The ambience was relaxing and the Mediterranean cuisine was top class according to my taste buds. The Arabic mezzo platter as appetiser and the Peri Peri Roast Chicken followed by Cheese cake was a perfect combination. The hospitality was beyond my expectations especially Gopika and Charles the asst Manager. Chef Vipin has won my heart . Hats off ❤️

We have visited Tamara before but this time we stayed in the newly constructed wing, which houses a suite room. The suite was modern and had nice pastel color decor, two washrooms with seperation and adequate facilities for a longish stay even. Wifi was great in the room, for my video calls and business meetings. I think that this is one of the best options for both corporate and liesure trips. Overall experience was superlative. Responsiveness of room service, housekeeping was quick and efficient. We also tried the new restaurant at level 9, Take Off. Their Blackened Pork Ribs, Tenderloin and Peri Peri chicken were authentic and cooked to perfection. The ambience and view from the rooftop restaurant was breath taking. Staff were well trained and attentive. Buffet breakfast was different on both days, other than the live counters. Their kerala seafood experience is easily one of the best in Kerala. And we have been to every place of repute in the state. The hotel was easy to reach from the bus station as it is located right on the highway. Thumba was a short ride by cab/auto. Continues to be highly recomended!