MonAsty, Thessaloniki, Autograph Collection

MonAsty, Thessaloniki, Autograph Collection Bewertungen

MonAsty, Thessaloniki, Autograph Collection

45, Vasileos Irakleiou Street, Thessaloniki, 54623, GreeceHoteldetails anzeigen
MonAsty, Thessaloniki, Autograph Collection
MonAsty, Thessaloniki, Autograph CollectionMonAsty, Thessaloniki, Autograph CollectionMonAsty, Thessaloniki, Autograph Collection
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Preisgarantie
1 Nacht

Gästebewertungen

4.7/5
Wunderbar
71 Bewertungen
Verifizierte Bewertungen
Lage4.7
Ausstattung4.7
Service4.7
Sauberkeit4.7
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Alle Bewertungen(71)
Positive Bewertungen(45)
Bewertungen mit Fotos/Video(8)
Negative Bewertungen(2)
Каждан
Superior, Gästezimmer, 1 King Size Bett, Stadtblick, Balkon(Archon)
Aufenthalt im Jan. 2024
Pärchen
9 Bewertungen
5.0/5
Hervorragend
Gepostet am 29. Jan. 2024
Excellent in every aspect. Best choice in Thessaloniki. New hotel, nice design, great staff and perfect breakfast. Heartfully recommended))
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Fiona 1900
Eparch Classic, Gästezimmer, 1 Kingsize-Bett, Stadtblick, Balkon
Aufenthalt im Juni 2024
Business
1 Bewertungen
5.0/5
Hervorragend
Gepostet am 2. Juli 2024
excellent hotel and friendly staff!
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Yunlin
Magister, Deluxe Gästezimmer, 1 Kingsize-Bett, Schlafsofa, Stadtblick
Aufenthalt im Aug. 2024
Familie
2 Bewertungen
5.0/5
Hervorragend
Gepostet am 2. Nov. 2024
服務好,位置佳,近亞里士多德廣場和海邊。早餐也不錯。
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Gastnutzer
Eparch Twin, Gästezimmer, 2 Einzelbetten, Stadtblick
Aufenthalt im Juli 2024
Pärchen
8 Bewertungen
4.8/5
Wunderbar
Gepostet am 10. Sept. 2024
酒店很新,在當地算不錯的酒店了,而且離海濱廣場很近,很方便
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Gastnutzer
Superior, Gästezimmer, 1 King Size Bett, Stadtblick, Balkon(Archon)
Aufenthalt im Juli 2024
Familie
2 Bewertungen
5.0/5
Hervorragend
Gepostet am 28. Juli 2024
服務態度還有衞生狀況都非常棒,樓頂酒吧是亮點❤️
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steve20251
Aufenthalt im Okt. 2023
Single
5.0/5
Hervorragend
Gepostet am 28. Okt. 2023
Hier ist wirklich alles, wie es sein sollte! Die Lage ist direkt neben dem Aristoteles-Platz, das Hotel ist erst etwas über ein Jahr alt, also modern, das Team inzwischen eingespielt. Das Ambiente ist geschmackvoll, die Zimmer normal groß mit traumhaft bequemen Betten, viele mit Balkon, die Bäder mit bodentiefer Regendusche. Man hat eher das Gefühl, sich in einem Boutique-Hotel zu befinden. Das Frühstück ist abwechslungsreich und von sehr guter Qualität, Eierspeisen werden auf Wunsch frisch zubereitet. Man hat mit dem Parkhaus gegenüber einen Vertrag für vergünstigtes Parken (18€/Tag), dazu vorher an der Rezeption das Auto registrieren. Wie so oft ist es aber das Personal, das den Unterschied macht. Alle sind freundlich und herzlich, besonderer Dank an Thanos, Eleni und Stavros. Die griechische Präsidentin war drei Nächte wegen der Feiertage hier zu Gast und das Team hat es hinbekommen, dass die anderen Gäste das kaum bemerkt haben. Es waren nur die Sicherheitsschleuse am Eingang und die Sicherheitsleute, die man mitbekam. Der Manager ist unglaublich freundlich, es hätten sich wohl Gäste beschwert… Es war wirklich kein Problem! Ich komme gerne wieder.
6/8
Antwort der Unterkunft: Dear Mr. steve20251, We are very glad reading that you enjoyed as much your stay in our hotel! Your kind words are the biggest recognition for our staff, and encourage us to continue our hard work! It will be a big pleasure for us to welcome you back to our property in the near future. Kind Regards, The MonAsty Hotel Autograph Collection Team
Gastnutzer
Aufenthalt im Aug. 2023
Anderes
5.0/5
Hervorragend
Gepostet am 15. Aug. 2023
sehr freundliches Personal, top Service, super bequeme Betten; sehr gutes Frühstück; Klimaanlage funktioniert und nicht störend in der Nacht da leise, Badezimmer modern und funktional. Hotelpool klein.
Antwort der Unterkunft: Sehr geehrte Gast, Wir Danken Ihnen für die Zeit, die Sie dem Verfassen eines so netten Kommentars gewidmet haben. Ihre netten Worte ermutigen uns, unsere harte Arbeit fortzusetzen, mit dem Ziel, den bestmöglichen Service zu bieten. Wir hoffen, dass wir die Chance haben, Sie erneut bei uns begrüßen zu dürfen. Mit freundlichen Grüßen, The MonAsty Hotel, Autograph Collection Team
Gastnutzer
Aufenthalt im Juni 2023
Anderes
5.0/5
Hervorragend
Gepostet am 1. Juni 2023
Das Monasty Hotel in Thessaloniki ist perfekt gelegen, modern und sehr sauber. Die Betten sind sehr bequem und das Personal äußerst freundlich und aufmerksam. Das Preis-Leistungs-Verhältnis ist fair. Leider konnten wir den Pool nicht testen, da dieser noch nicht fertig ist. Insgesamt empfehle ich das Hotel sehr und wünsche einen tollen Aufenthalt.
Antwort der Unterkunft: Dear Mrs or Mr Lubriport, We would like to thank you for the time that you spend to leave us such a nice comment. We are more than happy to read that you have enjoyed your stay with us and we are looking forward to welcome you back again soon. We remain at your entire disposal for anything you may wish . Kind Regards, The MonAsty Hotel, Autograph Collection Team
suebQ4764RD
Aufenthalt im Okt. 2024
Business
5.0/5
Hervorragend
Gepostet am 16. Okt. 2024
Stayed here for a week for a conference. Fantastic hotel. The bed was super comfy, room was lovely, and the balcony was a nice extra. The rooftop bar is lovely for relaxing in the evening, and they make a great espresso freddo (I even got one on the house one afternoon when I got back!). Breakfast had a great choice of food, and coffees. Only downside was that I couldn't get the wifi to work at all, either in my room or in the bar area downstairs.
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Antwort der Unterkunft: Dear valued guest, We would like to warmly thank you for the time you dedicated to write about your experience at Monasty Hotel, Autograph Collection! Our main goal is to provide our guests with the best experience possible and getting this kind of feedback from you is rewarding! We look forward to welcoming you in our hotel! Best regards, The MonAsty Hotel, Autograph Collection team
V1552MU_
Aufenthalt im Sept. 2024
Pärchen
5.0/5
Hervorragend
Gepostet am 19. Sept. 2024
Spacious and clean rooms, very kind and smiling staff, excellent food, there is a lovely roof top with a pool (in season) that is open until late and alternatively the restaurant downstairs is also open. The hotel is accessible to the center. This is the second time we are staying here and we will return.
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6/8
Antwort der Unterkunft: Dear Mr. V1552MU_, We would like to warmly thank you for the time you dedicated to write about your experience at Monasty Hotel, Autograph Collection! Our main goal is to provide our guests with the best experience possible and getting this kind of feedback from you is rewarding! We look forward to welcoming you in our hotel! Best regards, The MonAsty Hotel, Autograph Collection team
Giuliano L
Aufenthalt im Juli 2024
Pärchen
5.0/5
Hervorragend
Gepostet am 26. Juli 2024
Our stay at the Autograph Collection Hotel in Thessaloniki was outstanding. We were particularly impressed with the entire reception team and the front office manager. As Titanium members, we were graciously allowed to stay in our upgraded suite for the entire duration of our vacation. The hotel itself is beautiful, and the staff is exceptional. Their professionalism and kindness made our stay truly memorable. We highly recommend this hotel and look forward to returning in the future.
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Antwort der Unterkunft: Dear Giuliano L, We would like to warmly thank you for the time you dedicated to write about your experience at Monasty Hotel, Autograph Collection! Our main goal is to provide our guests with the best experience possible and getting this kind of feedback from you is rewarding! We look forward to welcoming you again in the near future! Best regards, The Monasty Hotel, Autograph Collection Team
William R
Aufenthalt im Okt. 2024
Pärchen
5.0/5
Hervorragend
Gepostet am 8. Okt. 2024
This is our preferred hotel when in Thessaloniki. Vana and her team always look after us so very well. Nothing is too much trouble and the service is always impeccable. Great location, nice rooms, great breakfast offering. Cannot fault it and will be returning at Christmas - can't wait!
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Antwort der Unterkunft: Dear valued guest, We would like to warmly thank you for the time you dedicated to write about your experience at Monasty Hotel, Autograph Collection! Our main goal is to provide our guests with the best experience possible and getting this kind of feedback from you is rewarding! We look forward to welcoming you in our hotel! Best regards, The MonAsty Hotel, Autograph Collection team
ndh
Aufenthalt im Okt. 2024
Business
5.0/5
Hervorragend
Gepostet am 6. Okt. 2024
Lovely hotel in the heart of the city. Super friendly and helpful staff and nice breakfast. Cute rooftop bar and view! I had the exec suite which had one bedroom, 2 full baths and a living area. The balcony was very large with nice furnishings. Would definitely stay again.
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Antwort der Unterkunft: Dear valued guest, We would like to warmly thank you for the time you dedicated to write about your experience at Monasty Hotel, Autograph Collection! Our main goal is to provide our guests with the best experience possible and getting this kind of feedback from you is rewarding! We look forward to welcoming you in our hotel! Best regards, The MonAsty Hotel, Autograph Collection team
paullA2507CQ
Aufenthalt im Sept. 2024
Pärchen
3.0/5
Gepostet am 18. Sept. 2024
We always look for Marriot Autograph hotels when we travel. Location, quality and service are always a consistent positive. Not so much for this one. The positives: Newer, lovely hotel. The staff was very attentive and happy to help at any time. The roof top bar/pool area was wonderful. The gym was well equipped. Our room, though small, met all of our needs. The small porch was wonderful for coffee in the morning. The location was great: two blocks from the water and in the middle of an area that was filled with shops and restaurants. The negatives. Sorry in advance. But housekeeping was a failure. Yes, they made our beds daily but they missed a lot of big things. I would think it is basic service that if you remove a dirty coffee cup, then you would replace it. Logical to me? Nope. Each of my three days at the hotel, I would have to call the front desk to ask for clean coffee cups, more coffee/tea, milk, sugar, water cups, etc. I felt like a nuisance. A little sign in the room said that the large water bottle was free and would be replaced daily. Nope. Never happened. Never replaced. Instead of paying 3 euro for each little water bottle out of the mini bar, I just went to the gym and helped myself to the free water. Please don't put a sign up saying your will give us free water daily and not do it. Just a disappointment compared to the other hotels we stayed in during the trip. I expected a certain level of service for the extra 40% I paid in room charges (versus other two hotels this trip) but I got less for my money.
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Antwort der Unterkunft: Dear Mrs/Mr PaullA2507CQ, We would like to warmly thank you for the time you dedicated to write about your experience at Monasty Hotel, Autograph Collection! We're glad to hear that you enjoyed our hotel's location, amenities, and service from our staff. We're proud of our rooftop bar and pool area, and it's great to hear that you enjoyed them. We apologize for the disappointment caused by our housekeeping services. We take all feedback seriously and will review your comments to see how we can improve our services. We understand that our mini bar team missed some important details, such as replacing your coffee cups and replenishing the large water bottle. We will make sure to address these issues and provide better service in the future. Regarding the water bottles, we apologize for the confusion. We appreciate your feedback and will make sure not to happen again. We understand that this was frustrating for you and will provide better communication about our amenities in the future. We appreciate your loyalty to Marriott Autograph hotels and value your feedback. We hope that you will give us another chance to show you the level of service you expect from us. If you would like to discuss your stay further, please don't hesitate to contact us directly. Thank you again for your feedback. We look forward to serving you better in the future. Best regards, Monasty Hotel Team
Petar K
Aufenthalt im Sept. 2024
Familie
5.0/5
Hervorragend
Gepostet am 18. Sept. 2024
This hotel is a synonym for great hospitality. It's not just the beautiful rooms and facilities that make this hotel exceptional; it's the staff who pay attention to detail. I booked a room for my sister's birthday, and everything went smoothly thanks to the excellent communication with Eve from reservations. Thank you for making her stay memorable, and keep up the great work!!
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Antwort der Unterkunft: Dear Mr. Petark493, We would like to warmly thank you for the time you dedicated to write about your experience at Monasty Hotel, Autograph Collection! Our main goal is to provide our guests with the best experience possible and getting this kind of feedback from you is rewarding! We look forward to welcoming you in our hotel! Best regards, The MonAsty Hotel, Autograph Collection team