As long-term and frequent travelers to Thessaloniki, we found ourselves unexpectedly at the Mediterranean Palace through a snafu in reservations at another hotel in Thessaloniki. Dismayed at the unplanned change, we decided to make the best of our remaining trip. The mix-up, however, proved serendipitous. MP exceeded all expectations by far. From this point forward it will be our hotel of choice, a designation well -earned through superlative service by all staff, the finest culinary offerings, Martha-Stewart-topping holiday decorations and events, and choice location adjoining the famous Ladadika historical district of eateries. This is a full-service, five-star hotel (with bath-tubs) that won’t disappoint. We used the spa and restaurant regularly and were delighted even with the last available room in the hotel that offered us a lovely desk and sitting area, with a full bath and quiet location at the end of a corridor. But more than the typical descriptions from brochures and websites, the staff earned our deepest appreciation for their constant assistance. With our visual and mobility challenges, added to our tough “business” schedule, each of the staff looked out for us and helped make our trip a resounding success. Their attention to detail, unfailing cheerfulness and politeness impressed us as no other facility across the globe. In particular, we would like to thank the General Hotel and Customer Relations Managers. Not to be omitted are Ms. Katerina of the housekeeping staff; of the waitstaff, Mr. Giannis, Mr. Tassos, Ms. Despoina, and Ms. Georgia, among others who made our stay so memorable. We strongly urge travelers to book their stays at this hotel!
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