Little Silver Country Hotel

Booked a Saturday overnight stay fir my mother's 92 and birthday. Also arranged afternoon tea for 7 of us to include my daughters and their girls Paid £70 deposit. Unfortunately my mother became ill the weekend before our stay. On the Tuesday before our due date to stay, we felt we needed to cancel our stay and tea as mother was too unwell I immediately telephoned the hotel to cancel, in advance of the,Saturday. I was told that the deposit was non-refundable and we could not even re-arrange for another weekend. I was never infirmed that the deposit in writing or on the phone that this was non-refundable and non-transferable. The experience was the same with the two room booking. Not even, a goodwill gesture, to enable us to rebook when mother was well. Her illness also required a GP appointment. I am deeply upset by this experience as at 92 years of age we may not get a chance to manage to do this again. All I can say is beware before booking there.

Lovely hotel staff made our stay very enjoyable. Sadly sleep quality not great due to noisy neighbours banging doors and the walls do not keep out noise, although the bed was very comfortable. Also the shower pump going off every couple of minutes kept me awake. As some have said, bathroom in our room could do with an update but was clean and serviceable. Food was good and nicely presented. For an overnight stay it was fine but would not be able to stay longer due to noise issue.

I guess fairly typical of a non-chain UK country hotel. Everything from the carpets to the shower cubicles look as if they've been there since 1973, and it’s time for an update. Double bed was the smallest I’ve slept in for a long time, pillows desperately need replacing. No aircon, but fan in the room was OK for the ambient temps. We had a snack lunch on arrival which was sort of OK, but please use butter in sandwiches not margarine! Breakfast took an age to arrive, but waiter was very apologetic about the wait. I suspect they only had one member of staff in the kitchen. As a place to stick your head down for a night, acceptable, but you wouldn't want to have to endure an extended stay here. Note very narrow entrance to car park at rear of hotel if you have a wide car. Also, if you need to get somewhere, book your taxis ages in advance (as we did) or you’ve got no chance of getting one at peak times.