Zemeli Boutique Hotel by Dnt Group

Its become my favorite hotel in Tbilisi. Thanks Anna for great service.

離地鐵站近很方便

NOT AGAIN. Touted as three star I would not like to give it even one Star. Location wise it is OK. But traffic does not permit cars to cross and one has to drive a long way to reverse direction. A very small 24 rooms hotel with pea-sized reception area where not more than four people can sit. Rooms are very small, and so-called balconies are almost non-existent. It's tough to move about in the room, and no wonder it has only one chair to offer. Even glasses are not provided. Just two cups and one day's tea and sugar. No milk. Having said that, I appreciate the reception staff, who are cooperative and did provide milk when asked for it The bathroom is tiny, and there is hardly any place to keep your toiletries The safe provided in the room, did not open and despite some help , it did not work . The staff showed helplessness. I feel that the management does not care about getting it operational again. TV shows had only one language, Georgian. The dining area where breakfast is served is very small and congested. The menu is very restricted and almost the same every day. Preparation is mediocre. On the second day of our stay , the lift stalled. We had to go by steps to the fourth floor where our room was.... terrible for oldies like us. It was repaired by the evening, thankfully. The worst was to come... next day, the lift was out of order again. We trudged by the staircase, only to find that door lock was dysfunctional. I went down. The receptionist gave me another card key but fearing the worst, I requested us to accompany us. The lock could not be opened. We were shifted to another room to rest while they tried to open the room. It was opened after two hours but now the door could not be locked. So we packed and shifted to the room where we were resting. This ordeal, in our 30 years of traveling is unique. No one from the management bothered to apologize what to talk of refunding charges at least for one day. I sincerely request fellow travelers to avoid this hotel and never take higher floors if there is only one lift.