Gastnutzer
10. April 2023
Stayed there for 3 nights. It was booked as bed and breakfast, but we were given misleading information. A few weeks before the payment was taken, Pentre Riding Stables sent me a message saying that the breakfast will be served to the room. I didn't pay much attention to this until the last minute before arrival when I started asking questions about what Thom and how they are serving that breakfast. I received a response that the breakfast is a hamper basket and you have to prepare your breakfast from what your are given. In the basket we were given a few slices of cheap toast bread, two crumpets, two pancakes, a few little butters and two little marmalades, a few biscuits, a bottle of milk and a bottle of juice. There were jars of sugars sachets and cereal. No tea or coffee. On the last morning the jar of cereal disappeared. All that was given for 3 people. If we did not go shopping, we would be starving. All stuff was cheap stuff from Tesco. In the instructions book, there was information that due to COVID restrictions they are not serving cooked breakfasts. A bit outdated. There was no sink in the room, so we had to wash up in the bathroom basin which was extremely small. There was a microwave, a leaky kettle and a fridge in the room. The owner said that they are planning to install a kitchen sink in the room, but the room is always booked so there is no time to do so. The bathroom was spacious enough, however smelly after using shower. Some plumbing work is definitely needed there. The shower sliding door were not properly fitted and there was a hole left in the ceiling. We stayed in room 1, ground floor. The room was spacious, but the door definitely needs some repair. There is no WiFi or telephone signal in the building and nearby area, which makes things a bit difficult if you want to search information up. Also it makes it rather impossible to contact your hosts if anything in the room goes wrong. On the positive side, our TV broke on the second day and was replaced straight away with a new one.
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