Le Taha'a by Pearl Resorts

Overall good; poor shuttle & check in/out service Our stay was really good. We stayed at one of their over water bungalows for two nights as part of our honeymoon. Upon arrival they gave us a bottle of champagne which was a very nice touch. The bungalows inside is spacious and very nice. The coral gardens are an amazing spot to snorkel and I really appreciated that all snorkelling equipment was available as well as SUP and kayaks. Food is really good, especially the breakfast buffet! Couple of things spoiled our stay which surprised me given it is a luxury resort. The pick up boat was delayed by 40min causing us to miss the sunset. No real compensation was given for this despite we raised the issue; all we got was a welcoming rehearsed speech from the hotel manager that felt a bit fake. Bearing in mind that they charge ~6300xpf per person per way for the shuttle service, you’d definitely expect something better than this! Also the check in process took 30min, it was 5pm by then so it was unclear why it took them so long! We also felt that once we checked out all the niceness was gone; no music on the noisy shuttle back, no water/drink - it felt quite transactional. Finally the overwater bungalows need a touch up on the exterior as the harsh environmental conditions of them being exposed to water and wind daily have clearly left a mark! Overall good but I’d encourage the staff to make a couple of tweaks to make sure an excellent experience is guaranteed all the way from pick up through drop off at the airport.

Fantastic hotel and great food. Staff are very friendly and attention to details. Would definitely come back again!