Sen.Retreat Chikatsuyu

I was about to give bad reviews due to some poor check-in experience, but everything after check in is so good that compensates this journey. First, the check-in process that brings me with bad experience: it is self-served and there is no any staff. By rights you should receive an instruction email with check-in PIN in advance, which I heard from other guests. However, I didn’t receive anything but Trip’s confirmation letter and I was unable to check in. And my sim card in Japan is just an internet card unable to make phone calls, which means I have no way to contact the hotel directly. My partner and I were desperately locked out of the hotel in the evening, after 7h hiking, with no other available hotel in the mountain. After waiting for over 1 hour, other guests helped us to enter the admin room where there is an ipad to call the hotel (why not make it available to guests without checking in?), and with the help of Trip’s agency, we finally checked in successfully. Then here is the staying experience: so good that makes me almost forgive the poor check-in experience. Each room is a spacious individual house and ours has a garden for BBQ. The food is also self-served, with the cooking stuffs and ingredients in the fridge. It was unexpected that you need to cook yourself (I don’t think it was listed on room info when I booked it), but it’s not bad that Wagyu, chicken, and vegetables are served. The rooms are big and cozy, and you can do the laundry after hiking. Everything is good about the hotel itself, just be aware of the self-checkin process and make sure you get the instructions before that.

1.這個入住確實是很麻煩！要不是一個跑步的大哥路過幫忙，真的很難搞定。最後還是視頻給前台，遠程幫忙辦理的入住 2.離路邊太近了，半夜有幾個大車經過，直接驚醒 3.房間很乾凈，屬於麻雀雖小 五臟俱全 4.離美術館站大約步行5-8分鐘，對面有個超市，但是四點鐘去已經沒啥吃的了

非常驚喜，房間佈局相當好，還有洗衣機，並帶甩幹功能，樓頂休閑、視野很贊。特別是晚餐，相當給力，牛肉很好，菜量很大，三人吃不完，還有冰淇淋。值得再去。