Crowne Plaza Resort Guam

Die Lage ist sehr praktisch, auch wenn Sie kein Geld im Hotel ausgeben, können Sie Restaurants und Lebensmittelgeschäfte zu Fuß erreichen. Es wird empfohlen, in einem Zimmer mit Meerblick zu übernachten.

Ein sehr zufriedenes Seebadhotel! Zuerst ergriff die Rezeption die Initiative und gab uns ein Upgrade auf ein Zimmer mit Meerblick, atemberaubender Meerblick, öffnen Sie sofort die Tür! Die Zimmer sind sauber und komfortabel, das japanische Frühstück ist auch komfortabler, das Hotel liegt super gut, versteckt abseits des überfüllten Geschäftsviertels, in sich geschlossen, sehr Urlaubsgefühl!

Die Anreise vom Flughafen dauerte etwa 10 Minuten. Der Pool wurde gerade renoviert, aber der Infinity-Pool war geöffnet und hatte eine tolle Atmosphäre. Es war entspannend und der Pool und die Innenräume des Hotels waren sehr sauber und schön. Ich würde gerne wieder hier übernachten, wenn ich Guam besuche.

Obwohl es etwas weit von der Stadt entfernt war, war es ruhig und es gab viele gute Orte in der Nähe, einschließlich Ypao Beach. Wir haben ein Auto gemietet, die Entfernung spielte also keine Rolle! Die Schäden durch den Taifun haben sich noch nicht erholt, so dass ich den Privatstrand überhaupt nicht nutzen konnte, und es war sehr enttäuschend, von außen viele Baustellen zu sehen, und es gab ein Kinderbecken. Es war sehr enttäuschend, dass die Folie nicht verfügbar war. Die Sauberkeit und der Service waren ausgezeichnet und das Frühstück war praktisch, aber mittelmäßig.

Das Personal war freundlich, die Kinder am Pool waren begeistert und das Frühstück war köstlich. Die Cocktails und das Essen an der Poolbar waren auch wirklich gut😄

I booked this hotel for 7 days and I do not recommend this hotel. 1. Food The breakfast menu of this hotel has been almost the same for 7 days. Later, I lost my appetite just by looking at the same ham. Coffee, coffee cups, plates, fruits, and food disappear quickly. The line to enter is long and I already have to wait a long time, and there is no food, so I have to wait again. The food came out so slowly that my family just ate bread and cereal. The menu is horrible for 7 days stay. 2. Room Cleaning Except for the first day, the room cleaning was always done late(4-5pm)in the afternoon, and even that was done only after I complained. One day, I got so angry because the cleaning lady just passed by after seeing the room cleaning note that was posted from 9 o'clock, so I complained to her (8th Floor- Jessy). The cleaning lady told me to wait because she had to clean the room of the guest who was arriving first. Oh please, hire more staff. If the existing guests have to wait because there is no hotel cleaning lady, I think that's already been said. The fact that I have to wait is due to the hotel's internal situation, and the hotel should apologize to me for this kind of service. However, I had to see the staff's annoyance and rudeness. 3. Room & Swimming pool & Service The bed is noticeably smaller than the double beds in other hotels. So I asked the hotel front desk as soon as I arrived if I could pay more and stay in a larger room for a few more days during my stay. The hotel front desk said there were no rooms left. After 3 days, the air conditioner in our room broke down and we were so hot. We had to move all our luggage out of bed at midnight. The room we were moved to was slightly bigger than our original room. What the heck? Did we have a room from the beginning? Swiming pool has nothing but small. Food menu was same as in room dining menu and it is just so so. I feel like i am eating breafast again. Oh i do not want to think about breakfast any more. Before we moved, there was hair conditioner in the bathroom of our room, but in the room we moved to, there was body lotion instead. The water pressure was low, so it took a long time to shower and it was very uncomfortable. The bidet was smaller than the toilet itself, so it was unstable, and the toilet lid kept closing, so I had to hold the lid to do my business. I travel abroad about 4-6 times a year and only stay in 5-star hotels. This is my 3rd time in Guam. The room size, service, food, and staff attitude of this hotel are 2-3 stars. I will never stay in this hotel again. This new Crown hotel should change the system asap otherwise IHG glory won't last.