Slumber Party Tamarindo Bewertungen

Digital nomads this is a warning for you, do not stay at Selina hostels. They do not manage the properties well. I was actively ignored by management. Staff were actively ignored by management for three days which I know of in this instance. I was specifically thanked by Diego and Alejandro (staff) for my respect for them when dealing with this situation. As a former service worker and restaurant manager, I recognized that they were not the problem. We have a separate thread communicating that we were promised a refund and the amount when the management was not responding to them. I have not received my refund even though staff seemed to be entering my card to process the transaction. There was a real electrical fire hazard on the property that was a risk to guests and the physical structures. I was getting increasingly sick from no sleep. This is not the 4-star property that the company claims. In addition to the guest safety issue, we were never actually able to book excursions over the two months ahead of our stay when trying to request to make those purchases. They advertise that you can book excursions with them through their website but we had to spend our money elsewhere (lost revenue!). Cockroaches in the room and had to ask the staff 5 times for fresh towels.