UNO HOTEL

During my recent stay at this hotel, I had a mixed experience that travelers should be aware of. Firstly, the breakfast was outstanding. The variety was great, making for a delightful start to each day. However, my stay was marred by an issue with the advertised 24-hour help desk. At check-in, I was assured that assistance would be available at any time. Unfortunately, when I needed help late at night, no staff could be reached. This lack of support was frustrating and left me without the assistance I required. Overall, while the breakfast here is a definite highlight, the reliability of their 24-hour help desk needs improvement. Future guests should be aware of this potential shortfall when planning their stay.

Modern with everything one needs other than a lot of space and the size issue just calls for some Japanese efficiency! Microwave downstairs. Wonderful front desk service. My new favourite hotel in downtown Osaka!

I had an issue with my email which it meant the hotel was double booked by myself (I.e. booked 2 nights in 2 different rooms for one person). The moment this was highlighted to me and we agreed it was a genuine issue, the team manager agreed that they would wave the cancelation fees waived. To only find out when I left that they told trip.com not to do it, therefore they have charged me for 4 nights when I stayed two!! They are greedy people and it seems they are also liars which is a shame. Furthermore, the cabins have a very loud ventilation / AC system that does not let you sleep. It took me a long time to fall sleep and woke me up multiple times - its so loud the ear plugs aren't any good. Very bad nights of sleep there.

Great hotel to stay. Super value for money. Free onsen was fantastic.

久しぶりの1人お泊まりで初めてセパレートルームに宿泊させて頂きました。到着して同じルームから男性が出てきたのでびっくり！してフロントに確認したら、女性専用で予約したつもりが、男女MIXのルームで予約していたみたいでした。ですが、イビキなどなく皆さん静かにおやすみになってました。窓の無い部屋なので、換気扇をずっと回してないと換気出来ない気がして、消せませんでした。 隣のたまの湯で温泉に入ったからか、2月なのに夜に暑くて汗をかいてしまいました。 トイレとシャワールームが共同トイレなので、常にカードキーを持っていないといけないので、忘れない様に…と気を張ってました。 朝食は7時、8時、9時と時間が選べました。 第4日曜日は朝6:20から朝ヨガがあり、宿泊者は無料で参加できるとの事で参加しました。寒かったけど、気持ち良かったです。翌日は12時までにたまの湯に入れば夕方まで楽しめるので、すごくゆっくり出来ました。 シャワールームは入口が男女別れているのに、中はついたてで仕切られてる感じで、ちょっと「え？」って感じでした。シャワールームに洗面所があるので使用しましたが、温泉入ったのでシャワールームは使用しませんでした。 たまの湯までは、客室の近くの扉から100m先なので、この時期は湯冷めしないかな？と心配してましたが、出入口にHOTELが用意してくれているコートがありました。私は自分のダウンで行きました。 シェアリングスポットの共同冷凍冷蔵庫にはシューアイスがサービスで置いてあります。 朝食、美味しかったです。 HOTELスタッフの方々、とても気持ちのいい対応で、 気持ち良くゆっくり出来ました。 1人で優雅な気分に浸りました。

다카마스, 나오시마섬, 구라시키 미관지구, 고라쿠엔정원과 성, 오카야마를 모두 편하게 다닐 수 있는 최적의 위치와 항구 앞에 있어서 배 타기도 좋습니다. 다카마쓰에서부터 렌트카로 여행했는데, 조식으로 제공된 정찬 수준의 건강한 코스 음식도 훌륭하고, 리셉션에 정말 친절하고 세심한 직원들과 한국인 직원이 있어서 상세히 설명해주시는 정말 최고의 호텔입니다. 주차도 무료이고, 바로 옆에는 마트가 있어서 편한데, 함께 운영하고 있는 항구옆 온천은 노천탕까지 정말 너무 좋고, 깨끗하고 최고입니다. 기회가 되면 꼭 다시 갈 예정입니다.