Gastnutzer
13. April 2024
Everything was excellent. The service was warm, attentive, and truly first class. The food was great. The grounds were well-kept. The rooms and facilities were clean and well-maintained. The staff members were all well-trained and cared deeply about the guests' experience. Shinsen was the highlight of our trip and has become our new benchmark for what ryokan experience should be like. We stayed in "Asuka" room (traditional Japanese-style room with futons rather than western beds) and it was lovely. The private outdoor onsen hot tub was great - our kids loved it.
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