Novotel Taiping

The hotels location is very good because it is right in the heart of Taiping. It is also connected to a shopping mall to buy food and other essentials. The room is clean and comfortable. But the service could be improved. My room I paid for was a twin, but I got double instead. And the city view is OK, but obscured by a large roof. There was a missing chair and the safe deposit box was locked but fortunately this was rectified by the Indian hotel manager. Honestly, I think he’s the only one who truly understands customer service. Other staff are average and some are kindof lazy. When I wanted to checkout, two Malay staff were at reception and saw me but couldn’t be bothered to attend to me while I waited right in front of them. Only the Indian manager, who was actually doing something else, put down his work and came to my assistance. The hotel restaurant only serves breakfast, afternoon tea and room service. No dinner. Too bad, as it’s quite a nice looking restaurant. Car Park is free for guests and located on the 6th floor. Overall, I did have a good stay. I think I’ll try the lake view room next time since they have cleaned their windows.

The location is perfect for the small town. Behind hotel is Pasar. A lot of food can eat surrounding the hotel.

Hotel staff are very friendly and helpful. Delicious breakfast and too many food to choose from. Kids happy with the pool and overall it is an enjoyable stay for a family. Recommended hotel to stay!

WiFi is bad, the carpark is at the top floor, dizzy after drove thru the narrow road up.

I like Novotel hotel Taiping.it is 4 star hotel but feel like 5 stars.food delicious breakfast and the swimming pools are clean,Room is well decor and very comfortable.parking is free too.surrounding has lots of restaurants and food court.good stay

Great location, new, clwan & very comfortable hotel room. Highly recommend this hotel.