CityInn Hotel Taipei Station Branch III

Das Hotel hat eine tolle Lage. Die Zimmer sind etwas klein. Insgesamt sind die Zimmer sauber. Wir hatten nur eine schlechte Erfahrung mit Bettwanzen, aber das Hotel war sehr zuvorkommend.

This is our first family trip after covid, and would like to conclude that it was awesome! Was contemplating for very long which hotel to book, chance upon CityInn branch III and saw many positive reviews and recommendations and decided to give it a try. The team is extremely friendly and welcoming. They give a very positive and cheerful vibes, which totally make your day. The rooms are clean, with self service laundry room and also a mini pantry. Especially thankful to Sam from the night shift team. We see the extra effort he put in to help me and my family. Knowing that I wasn’t feeling very well and we had a toddler with us, he was proactive and fast in checking with us on our next day plan, giving us new suggestions to cater to the weather change, our concerns. He even go extra mile to prepare the printouts and had them sent to our room before he end his night shift in the morning. Our family is really grateful for his gesture. The day we check-out also happened to be my husband birthday. The team prepared a surprise cake and a handwritten card for my husband, we were so surprised and thankful. Sam, being super observant, even noticed my son’s birthday in early nov and he prepared a little advance gift for him. My son is extremely happy and our family felt so touched. Overall, we really had a very pleasant stay at this hotel, and we will definitely stay here again the next time we are in Taipei! Their customer service are remarkable, thank you to the team once again! (:

Clean and tidy with helpful staff. Great location. They also thoughtfully provided free drinks, laundry and luggage storage. The only problem was that the room was too small, I was only one person and I think two people would have been cramped.