Wyndham Taian West

My stay at the Wyndham was exceptional. Staff picked us up at the train station as well as dropped us off after our stay. The hotel is a bit outside of the city center but it's easy to get around using didi. They also have a convenience store which is quite useful since there's not a lot nearby. Room was amazing and service was great. Easily the best value for money I've ever seen. Highly recommended to local and foreign travelers. We liked the hotel so much we stayed an extra day in Tai'an after climbing Mount Tai.

Very nice hotel, just wasn’t cleaned properly (some places like in the bathroom glass) There’s carpets everywhere and you can feel some moisture from them in the bedroom However, value for money, location, staff everything else is excellent

Highly enjoyable stay. Very close to the train station (taxis are not that pleased though). Staff is friendly and helpful. Rooms well designed. Has a European Art Deco feel. Very pleased with our choice to stay there.

As an international traveler also a local group of companys owner I would like to express my appreciation to the newly established local hotel the Wyndham. It's beautiful French style renovation, and the friendly hospitality the staff had offered was quite amazing. Really enjoyed my short stay there, furthermore, the Taishan mountain view and the little duck is perfect for those who enjoyed a little smoke and a great view at the same time. Special recognition and appreciation to Jason Bai, who provided thoughtful and warmly service of my late night arrival.

必須用長篇好評來稱讚泰安温德姆酒店的前台團隊！ 在入住前，我就接到了前台服務大使朱佳樂Judy的温馨電話。她不僅確認了基本的入住訊息，更是主動詢問此次出行的具體需求，例如是否需要安排安靜的房間、有無特殊紀念日慶祝、以及詳細的行程安排。當我提及此次是帶孩子家庭出遊後，她立刻準確地向我們介紹了酒店現有的小童備品。 真正令人感動的是入住時的場景。剛報上姓名，前台便微笑着問候：“X先生您好，歡迎您和家人到來，我們已經為您準備好了。”她竟然記得我電話中提到的需求！她主動告知已為我們安排了一間遠離電梯的安靜家庭房，並隨即拿出一個精美的小童洗漱包，裏麪包含了小童牙刷、拖鞋，瞬間俘獲了孩子的心。更令人驚喜的是，她還主動詢問是否需要嬰兒床、床圍護欄以及小童浴袍，並詳細介紹了酒店周邊的親子餐廳和景點，其專業和周到程度遠超預期。 整個過程如行雲流水，充滿人情味而非機械流程。她們總能提前一步想到客人的需求，這種“主動式”的貼心服務，讓帶着孩子旅途勞頓的我們感到無比輕鬆和温暖。這次入住體驗讓我深信，一家酒店的靈魂不在於多麼豪華的硬件，而在於這樣充滿智慧和温度的服務。泰安温德姆的前台團隊，你們真正定義了什麼是“賓至如歸”，強烈推薦給所有帶孩子的家庭和注重服務細節的旅客！

無縫銜接的尊貴體驗，禮賓服務定義出行新標準，如果説一家高端酒店的真正魅力在於其能將旅途中的奔波轉化為無縫銜接的舒適體驗，那麼泰安温德姆酒店的禮賓部無疑將這一理念踐行到了極致，他們的接送站服務絕非簡單的“司機+車”，而是一場精心編排的、充滿温度的服務首秀。 在入住前約兩日，我聯繫酒店詢問接送事宜，詢問了我的高鐵班次訊息、一行人數及行李數量，並清晰告知了接站的詳細流程。抵達泰安高鐵站，剛出閘機，一眼就看到一位身着筆挺制服、精神抖擻的禮賓員手持接站牌，已然在等候區微笑等候。他專業的儀態在熙攘的人羣中顯得格外令人安心。 “歡迎來到泰安。”他的一句親切問候瞬間洗刷了旅途的疲憊。他隨即利落地接過我們手中所有沉重的行李，引導我們前往停車場的路上，熱情地介紹了本地的天氣和概況，言語得體，讓人如沐春風。 接送車輛是一輛擦拭得一塵不染、內部空間寬敞的豪華商務車，車內温度早已提前調至適宜。司機師傅技術嫻熟平穩，安全細節到位。最令人稱道的是，在前往酒店的途中，禮賓員並未停止服務，他主動向我們介紹了酒店近幾日的特色餐飲活動，並詢問我們次日的行程安排，當得知我們計劃前往泰山時，他立刻給出了專業的登山時間建議和交通方案，其角色遠遠超出了一名司機，更像是一位本地出行的貼心顧問。 抵達酒店時，車門一打開，大堂內的禮賓同事已無縫銜接，迅速接手了行李，並直接送至房間，真正做到了讓我們“空手”辦理入住。離店時的送站服務同樣一絲不苟，車輛提前五分鐘已在門口等候，時間拿捏得精準無比，確保了我們能從容趕車。 泰安温德姆的禮賓團隊，你們用無可挑剔的預見性、專業性和主動性，將接送站這一個常規環節，打造成了一段令人印象深刻、倍感尊貴的舒適旅程開端。這不僅是服務的差距，更是品牌的昇華，衷心為你們點贊！