Tru by Hilton Tahlequah

It is not fancy but the beds are comfortable and the rooms are clean . Only down side toilet run constantly report 1st day

Very nice rooms although I wasn’t crazy about all the dogs people brought with them.

Hotel is very clean and the staff were very hospitable and accommodating.

The room was well set up for such a small space. Everything was clean.

It was clean and everyone was so friendly there

Worst experience checking in. Tru Hilton cancelled my reservation the morning of my check in, I booked through ******* and was told my reservation couldnt be found. I had to call ******* and was on hold for an hour only to be told that the hotel (Hilton) had canceled the reservation. Then ******* and Hilton went back and forth trying to figure out how to get me checked in. I had already paid and had to repay on my card at the front desk to check in, i was told that they would issue a refund later. It shouldn't take an hour and a half to get checked in. It was embarrassing standing there as other people were checked in 4 different parties, while I waited on ******* and the front desk agent who messaged his manager at the start of this situation and when I politely asked if he could escalate it to his manager he said “my manager has not replied to me since I tried contacting them earlier” this happened at about 445pm on Friday August 16th. The manager should have been readily available to hep resolve this situation. I dont blame the front desk agent at all, he was doing his best, this is a systems issue with Hilton and *******.