Hotels mit Pools in Springfield

服務：服務很好，前台接待熱情周到 衞生：乾淨整潔 酒店每半個小時有巴士往來機場，免費，當然小費還是必要的。免費早餐，同時一樓有餐館對外營業。總之非常方便，很不錯的一次入住體驗！👍👍👍

This was by far the worst experience I have ever had at a hotel (of any brand). My family and I made (and paid for) our reservations in advance. However, when we arrived, the front desk clerk informed us there were no rooms available. She admitted it was her error. My wife, who previously worked in the hotel industry for many years in human resources, suggested they ”walk” us to another hotel since it was their error. However, the front desk clerk said she had never heard of this term before and did not know what to do. (To provide context, we had driven more than 5 hours and were exhausted when we arrived. My 82-year-old mother, who was traveling with us, was very stressed out about this situation as we had to wait in the hotel lobby for hours. The hotel clerk, who had been left to work the shift alone, was scrambling around. It was chaos. Management should have never left this clerk alone during the busy Memorial Day weekend. That is a clear sign of the poor management of this hotel property.) After sitting in the hotel lobby for several hours, we were finally provided one room. The front desk clerk, who was working alone, did not have a second room for us. She stated that there was a vacant room, but it would need to be ”deep cleaned” because a medical emergency had happened in that room earlier that night. The room next door was available because the person who had checked in only stayed a few hours then left. However, that room was not clean, and housekeeping had already left for the day, so she (the front desk clerk) would have to try to clean the room herself. When we were finally given access to the room (hours later), we discovered it had not been properly cleaned, and the bed-sheets were in disarray. The next morning, the manager apologized and acknowledged that it was her fault for taking off work that day and leaving the front desk clerk alone at the hotel. The manager also stated that we would receive a full refund for both rooms since what had happened was the hotel’s responsibility and it was not acceptable that we had to go through that, and she would check with the general manager to add additional Hilton Honors points to our account (in addition to the full refund). We left the hotel, believing the issue had been resolved, but later, we received a phone call, in which the manager we had met with during checkout stated that she had tried but was unable to give us a refund because we had prepaid for the room (I guess the lesson is, you should never prepay for your stay. Otherwise, the hotel will try to deny a refund, even if they overbook the hotel, which is their fault, not the fault of the guest). The manager said, instead, they would give us enough points for one night’s stay for one room only. This is not what we were promised when we originally met with the manager during check out. Even after admitting that she had attempted to get us a full refund, she later denied ever offering us a refund at all. Not only did this propert

Ich blieb hier mit meinem Sohn für eine Nacht, weil wir in der Stadt für eine Familienveranstaltung waren. Insgesamt ist das ein ”sehr gutes” Motel, aber weit von ”exzellent” entfernt. Die Frau, die uns ins Haus geprüft hat, war absolut fantastisch. Sie war so nett und angenehm zu behandeln. Die Zimmer sind sehr gut. Wir waren auf einer Autobahn gegenüber dem Hotel und wir konnten den Klang des Verkehrs vom Interstate ganze Nacht hören. Das Hotel liegt direkt am Interstate, so war das störend. Sie haben ein kleines komfortsymbol Restaurant mit einigen grundlegenden Lebensmitteln im Lobby, aber es ist teuer und es ist schwer für mich, die Idee zu übernehmen, tatsächlich zum Frühstück zu bezahlen am Morgen. Ich schätze die Komfort, in der Lage zu sein, ein Bier im Lobby zu kaufen Statt das Eigentum zu verlassen, das zu tun, aber das Frühstück sollte enthalten oder viel weniger teuer als es ist. Das gesamte Personal war sehr freundlich und das Zimmer war sauber genug. Es war offensichtlich, dass in den Badezimmern, Die Schlauchleitung war gemalt, um das zu verbergen, was ich nur vorstellen kann, war Rusch, aber das Zimmer selbst war in akzeptablem Zustand. Insgesamt würden wir wahrscheinlich nicht mehr hier bleiben, vor allem wegen des Lärms aus der Straße, aber bei $100/night, Der Preis war fair für ein mittelgradiges vollwertiges Hotel.

Handicap roll in shower 1 bedroom suite the suite has plenty of floor space for a wheelchair and the bathroom is big enough for a turn around space with drop down bench the kitchen was nice my main issue is the buildings don’t have but one handicap ramp you have to walk and push you love one a good distance then of course go back to get your belongings the outside is not handicap friendly

Das Hotelpersonal versuchte es schwersten, die Mühe frei zu machen, aber die trip.com ist, wer wir hatten viel Probleme mit es sicherlich nicht nur genießen Sie Ihren Aufenthalt es war 2 Stunden warten und dann 2 verschiedene Buchung sehr verwirrend und sehr irritierend und nicht wert die Unruhe

My room was a little bit unpleasant smell however the staff Kevin is very nice and considerate . He is very friendly and we like his attitude and patient. I appreciate Nadia’s service, the room is clean and comfortable.The food is excellent and drinks are great as well.Overall great stay.