Hotels mit Pools in Edison

I had a wonderful stay there for 2 week business trip. Great location near highway. The room is not big but clean and cozy. The staffs are polite and friendly. The Sherton club loung in top foot is nice, there are snacks and sandwich every 16:00-18:00 in club lounge.

I wanted to give them an excellent review but I can't. We were on the third floor next to and across from a room full of rowdy teenagers. They were in and out of their room constantly while playing loud music. This went on for an hour before we called downstairs. After having to call several more times, someone finally came up and they turned the music down. That didn't stop them from running the hall and slamming doors well after 12am. After calling and requesting a room change, we were told that we couldn't because they were sold out. I understand they were sold out but after calling front desk 4-5 times another step should've been taken. Come to find out, they had gotten several calls about them and didn't take proper actions. Ruined our whole night not being able to sleep. Other than that, the rooms were nice and clean, staff were great and the location was excellent.

Die Kinder spielten am nächsten Tag im Raritan Center, also wählten sie das nächste Hotel in der Nähe. Das Gesamtgefühl ist ok, ich war schon zweimal, einmal mit großem Bett, diesmal mit Doppelbett, und habe auch ein behindertengerechtes Zimmer zum Ausprobieren gegeben, ist also größer als das Standardzimmer. Der Hotelpool hat fast die Größe eines Kindes und der Whirlpool ist im Winter recht gut. Hilton-Mitglieder stellen beim Check-in zwei Flaschen Mineralwasser zur Verfügung. Nichtmitglieder geben sie nicht. Die Gesamtbewertung ist nicht sehr gut.

Es ist sehr geräumig für 2 Personen. WLAN ist nicht vorhanden. Die Dusche war nicht ganz sauber. Ich war schon mehrmals hier und ich weiß, dass US-Hotels nicht annähernd die saubersten sind, aber dieses Mal bekam ich ein Zimmer mit schlechten Sanitäranlagen. Das Waschbecken verstopfte immer wieder und Wasser lief hinten aus dem Duschkopf. Auch wissen einige Leute an der Rezeption nicht, wie man einfach ein Zimmer für eine zusätzliche Nacht bucht?

During my recent stay at Fairfield Inn & Suites by Marriott Edison-South Plainfield on February 17th, I encountered a situation that significantly compromised my comfort and trust in the Marriott brand, known for its cleanliness and customer service standards. Finding a bug in my bed the following morning was not just a major inconvenience; it was a distressing experience that highlighted a serious lapse in hygiene standards, which I had never expected from a Marriott establishment. Despite promptly reporting the issue and the staff's quick action to change my room, the emotional distress and the inconvenience of relocating, which consequently made me late for an appointment, seemed to be lightly regarded by the management. The offer of a mere $20 credit towards my stay was, to say the least, disappointing and felt dismissive of the gravity of the situation. Such a response does not align with the level of guest satisfaction and service excellence I have come to associate with Marriott. I had hoped for a resolution that would genuinely acknowledge and compensate for the discomfort caused, such as comping the affected night's stay. This would have demonstrated a true commitment to guest satisfaction and potentially restored my faith in Marriott as my choice for future lodging. The manner in which this incident was handled raises concerns not only for my own experience but for future guests as well. I urge the management to revisit their approach to such matters and to adhere more closely to the high standards Marriott is known for. The importance of immediate and appropriate action to address and prevent such incidents cannot be overstated. I share this review in the hope that it will prompt a reconsideration of my case and lead to measures that ensure a cleaner, more guest-focused experience moving forward. Marriott has always been a preferred choice for many because of its reputation, and it's crucial that such standards are upheld consistently across all properties. Sincerely, [A Guest Who Expected More]