Premier Inn Newcastle (Metro Centre)

Good location just off the A1 and close to MetroCentre and Newcastle city centre so plenty of places to venture to for shopping/ eating. The hotel is currently doing the breakfast and dinner on a night out the old brewers fayre next door, they do close after breakfast and don't open again til 5pm so worth bearing in mind if youre expecting to get a drink/food on check in at 3. Reception mentioned this set up was temporary pending planning permission to extend the hotel into what used to be the brewers. Overall a very good stay.

Not the best premier inn experience, room was dated and worn , shower was weak , Lino in bathroom was uneven , restaurant only opened at 5 with limited menu ( 2 items I asked for was unavailable) windows was dirty , overall norms the usual premier inn standard you come to expect at £125 a night

Have been coming here for many years with a large group, booking multiple rooms. Will never return again. Rooms have always been poor to a Premier Inn standard, but this year were awful. In one the shower wouldn't turn off, in another there was a constant dripping, in another the bathroom fan wouldn't turn off and in one the air conditioning controller buzzed all night. We were warned the restaurant was on a reduced scale, but it was embarrassing, struggling to accommodate even small numbers. Overnight reception staff on one night were outright rude and displaying complete lack of customer service skills. We'll be going elsewhere next time.

Good stay with family whilst visiting family in the area, it is a little dated and missing some of the features of the newer Premier Inns. We had an issue with the heating in our room which we advised reception about - the thermostat didn't turn the heater off so it just got hotter and hotter! Good location, free parking, friendly staff, clean and comfortable room and nice breakfast

My wife and I were going to the newcastle united football match and wanted to stay overnight, the Premier inn metro centre was a perfect choice for location and value for money as we enjoyed a free breakfast offer. The staff are friendly and the room did need some redecoration but was clean and warm. Plenty of car parking too.

This was the closest available room to the airport. When I arrived the greeting was very good, the staff were excellent and very helpful. Once in the room I found hair clips on the floor and the bedside table had drink stains on it, this did not provide me with confidence. I had arrived late and just needed the bed for the night but there was music playing until the early hours. In the morning there was no hot water so had to manage with a cold shower. I didn't have time to raise the issue as I had to be at the airport. On checking out I reported the matter and the lady on the reception was very good about it....but what could she do? The staff were very good, but I was not impressed with my stay.