Novotel Suzhou Tai Lake Santeh Bewertungen

Amazing stay, warm clean rooms. The hot spring facilities are well worth the trip. Highly recommend.

Our stay at the Novotel Suzhou was nothing short of memorable! From the moment we arrived, we were greeted with warm smiles and exceptional service, which set the tone for an amazing experience for our entire family. The hotel itself is beautiful, with a modern yet inviting ambiance that instantly made us feel at ease. We were particularly impressed by the range of facilities that catered to everyone in the family. The hot springs were a highlight for us, providing a tranquil escape and a perfect way to unwind and rejuvenate. The water was just right, and the surroundings were serene, adding to the overall relaxing atmosphere. The swimming pool was also a big hit, especially with the kids. Spacious and well-maintained, it offered plenty of room for swimming, splashing, and simply having fun. The kids’ playground was another wonderful feature that our children absolutely loved. It was well-designed, safe, and filled with engaging activities that kept them entertained while we enjoyed a bit of downtime. Food at the Novotel Suzhou was a true treat! The morning brunch had a diverse selection of delicious items that catered to all tastes. Everything was fresh, flavorful, and beautifully presented, making each meal a delightful experience. We looked forward to each dining experience, knowing there was something new to try and savor. The afternoon brunch was another stand-out feature. It was a luxurious affair with a mix of international and local flavors that kept us coming back for more. The chefs clearly took pride in their craft, and it showed in every dish. Overall, our stay at the Novotel Suzhou was filled with wonderful moments, from relaxing in the hot springs to enjoying family time at the pool and playground. We couldn’t have asked for a better place to create lasting family memories, and we’re already looking forward to our next visit!

Fantastic stay. Big lousy about the room. Big, cleaned and well maintained. The pools are nice but needs to be cleaned better.

It was a wonderful hotel with easy access to local park, museum and theatre. The private outside spa was great and the inside hotel room was large had many amenities. We would stay there again.

Very nice location and structure. The breakfast was Amazing.

Very good place to go to hot springs! We enjoyed the hot springs a lot in the winter holiday. They gave us an upgrade to a beautiful room with an amazing (and huge) bathroom. Checkin desk is friendly and helpful and speaks English. Very clean and comfortable. Breakfast buffet has Chinese food as well as some Western choices like croissants, bacon, coffee, toast, and other normal breakfast foods like yogurt, fruit, etc. They started putting food away at 9:50 though, so don’t wait until last minute to go grab some breakfast. There’s not a lot close to it though, and restaurant in hotel is friendly and obliging, but expensive. Good place to stay!

it is just not the best time to go to Lake Tai in such cold and wet weather. Hotel is ok.

Very nice hotel and great location

Very recommended for a relaxing gateway

Staff were super friendly and welcoming. We got a free upgrade and the room was bright, clean and big. Breakfast was good, with a decent amount of choices. The play options for kids were really good - although it was very hot outside. My only disappointment was that the pool and hot spring area only opens at 2pm. It's frustrating waiting and disappointing to not have a final swim/relax in water on the check out day because you need to be out by 12. I hope the hotel can consider changing this. I do recommend the hotel for a few days getaway from the hustle and bustle.

Great place to enjoy with family. Stayed during the Chinese new year vacation. Although the staff tried thier best they couldn't ensure a good service as they were understaffed to serve a big crowd the turned out. Young children can really enjoy the place, much more in summer

Great facilities but food options can be improved

1.早餐種類也多時間開的也長，2.度假區衞生環境好綠植多 ，還有櫻花看，適合打卡拍照3酒店內有多種房型。 適合情侶、親子、家庭出行，房內裝修有新有舊，部分房型不帶景觀陽台，景觀有好差之分。 4.自駕或公共交通去都可，自駕最方便！ 不住宿也可買温泉票去泡湯。 5.酒店服務好！ 基礎

酒店位置在太湖邊上，地理位置不錯就是附近沒什麼配套，離市區有點路。酒店有點年頭了，設施比較陳舊，服務挺熱情，前台小姐姐還幫忙打印了小朋友學習資料，還會提前打電話問到店時間，提前準備小童用品，這個好評。酒店房間挺大也有室外温泉，還有很大的小童玩樂區域，酒店的花也都開了 ，給我前台大力小姐姐點贊👍