"Great hotel and staff very friendly."

"Room was beautifully clean Staff were so friendly and helpful Couldn’t of asked for more"

"Nicht wirklich toll, aber für den Preis ok . Keine Haartrockner in den Zimmern und sehr kalt ."

"Schönheiten"

"Absolut erstaunt, wie gut Moor Hall war so viel besser als ich mich erinnern konnte Die Gäste waren sehr gut, die Rezeption war super freundlich und effizient, Lauren in der Bar war hilfreich und sehr freundlich. Unser Zimmer war sauber , ruhig und sehr komfortabel Wir genossen unseren Aufenthalt wirklich"

"Der Hotelservice ist sehr schlecht. Als ich um eine zusätzliche Steppdecke bat, gab mir der Kellner nur eine schmutzige Steppdecke. Als ich nach einer neuen fragte, warf er die Steppdecke auf den Boden und wechselte den Deckenbezug auf dem Boden. Die Serviceeinstellung war äußerst schlecht und der Servicebetrieb äußerst unregelmäßig."

"This hotel is in a really great location, several pubs, restaurants & convenience shops within walking distance. Every staff member was extremely friendly and helpful. The room is basic, but everything was clean. The bed was comfy. Only reason why this wasn’t a 5 star stay was the shower wasn’t very strong, and there was a strange sticky patch on the wall which seemed to be collecting hair."

"Sehr gutes Personal und sehr hilfreich"

"Likes to hype its canalside location which is indeed very pretty. Website states unequivocally that food is served until 8pm Friday to Sundays. We were on holiday in a canal boat. They do 4mph flat out so once you choose a pub to aim for, after mid afternoon, you are pretty well committed. We arrived at 7.20pm and all the staff were very surprised that we wanted food since apparently the Landlord always stops serving food at 6pm on Sundays. Obviously 'Landlord' was 'upstairs' and unavailable. My plea that we had relied on their website and now had no way to eat since we could not get to the next or last pub in time was met with verbal shrugs. Lots of apologies but nothing which was helpful. The entirety of the response was that the staff would tell the Landlord, the Internet is not something the staff use and the Landlord uses a website company so it's all somebody else's fault. I fully accept the staff aren't to blame. The Landlord is entirely responsible. Maybe they could have offered us some sandwiches or anything they could rustle up with little effort but alas we were repeatedly told 'sorry but it's the Landlord'. I've no idea what the food is like, but the service is appalling. In the end we managed to get a pizza delivered to the pub car park."