The Langham, Gold Coast and Jewel Residences

The Langham, Gold Coast and Jewel Residences Bewertungen

The Langham, Gold Coast and Jewel Residences

38 Old Burleigh Road, Surfers Paradise, Queensland, 4217, AustraliaHoteldetails anzeigen
The Langham, Gold Coast and Jewel Residences
The Langham, Gold Coast and Jewel ResidencesThe Langham, Gold Coast and Jewel ResidencesThe Langham, Gold Coast and Jewel Residences
Verfügbare Zimmer für deine Reisedaten suchen
Preisgarantie
1 Nacht

Gästebewertungen

4.5/5
Großartig
208 Bewertungen
Verifizierte Bewertungen
Lage4.6
Ausstattung4.6
Service4.4
Sauberkeit4.5
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Alle Bewertungen(208)
Positive Bewertungen(200)
Bewertungen mit Fotos/Video(71)
Großartige Zimmer(43)
Großartiger Meeresblick(36)
Köstliches Frühstück(15)
Große Zimmer(13)
Nahe am Strand gelegen(11)
Großartiger Pool(10)
Nettes Dekor(9)
Luxuriös(5)
Negative Bewertungen(8)
wei jian
Suite (1 Schlafzimmer) (Küche)
Aufenthalt im Sept. 2024
Pärchen
6 Bewertungen
5.0/5
Hervorragend
Gepostet am 27. Dez. 2024
Upgraded to ocean view room for 2 nights. Great breakfast and dinner buffet,
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Antwort der Unterkunft: Dear Wei Jian,Thank you for sharing your feedback with us! We are absolutely delighted to hear that you had a wonderful stay at The Langham, Gold Coast.Our team is committed to deliver five-star service, and it's fantastic to hear that you experienced it during your stay. Your satisfaction is our ultimate goal, and we're thrilled that we met your expectations.We look forward to the opportunity to host you again for another outstanding experience. Yours sincerely,Arpad RomandyGeneral Manager
Livermore
Superior Zimmer mit zwei Einzelbetten
Aufenthalt im Dez. 2024
Familie
16 Bewertungen
5.0/5
Hervorragend
Gepostet am 29. Jan. 2025
The hotel is very good and it is near the beach and very convenience.  The location is also good and near the beach
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Antwort der Unterkunft: Dear Livermore,Thank you for your kind words! We're so glad to hear you had a great experience at the resort. We hope to welcome you back soon for another amazing stay!Yours sincerely,Arpad RomandyGeneral Manager
Gastnutzer
Zimmer (1 Schlafzimmer), Meerblick
Aufenthalt im Mai 2024
Single
1 Bewertungen
3.7/5
Gepostet am 7. Juni 2024
The room is not clean enough; there was dust on the glass wall behind the curtain, and a stain on the teacup that I had to clean it. I highly expected better, considering it's a 5-star hotel and residence. However the view and the location are incredible.
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Antwort der Unterkunft: Dear Guest,Thank you for sharing your feedback regarding your recent stay at The Langham, Gold Coast. Your feedback is a crucial part of our continuous improvement efforts, and I assure you that we are taking immediate steps to address the issues you raised.Thank you for bringing this to our attention, and we hope to have the opportunity to welcome you back for an improved experience in the future.Yours sincerely,John O'SheaGeneral Manager
Anonymer Benutzer
Superior Zimmer mit Kingsize-Bett
Aufenthalt im Nov. 2024
Pärchen
15 Bewertungen
5.0/5
Hervorragend
Gepostet am 3. Dez. 2024
Awesome hotel, best in gold coast in terms of facilities. Recommend to anyone who wants a luxury stay.
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Antwort der Unterkunft: Dear Guest,Thank you for sharing your feedback with us! We are absolutely delighted to hear that you had a wonderful stay at The Langham, Gold Coast.Our team is committed to deliver five-star service, and it's fantastic to hear that you experienced it during your stay. Your satisfaction is our ultimate goal, and we're thrilled that we met your expectations.We look forward to the opportunity to host you again for another outstanding experience. Yours sincerely,Arpad RomandyGeneral Manager
Fauzan Rezora
Superior Zimmer mit zwei Einzelbetten
Aufenthalt im Juni 2024
Familie
5 Bewertungen
5.0/5
Hervorragend
Gepostet am 13. Juli 2024
Fantastic beachfront hotel, giant lobby and warm welcome.
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Antwort der Unterkunft: Dear Fauzan,Thank you for sharing your feedback with us! We’re delighted to hear that you enjoyed your stay at our beachfront hotel and appreciated the giant lobby and warm welcome. Your positive feedback means a lot to us, and we look forward to welcoming you back for another fantastic stay.Yours sincerely,Gerrard McNamaraHotel Manager
Anonymer Benutzer
Superior Zimmer mit zwei Einzelbetten
Aufenthalt im Jan. 2024
Reise mit Freunden
1 Bewertungen
4.0/5
Sehr gut
Gepostet am 11. Febr. 2024
We had some issues but overall was ok. A bit disappointed with the spa and some service but again it was ok.
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Antwort der Unterkunft: Dear Guest,We sincerely apologize for any inconvenience you may have encountered during your visit, particularly in the spa and with some aspects of our service. Your feedback is of great importance to us as it allows us to address areas that need improvement and enhance the overall experience for our guests. Once again, thank you for choosing The Langham, and we hope to have the opportunity to welcome you back in the near future for an improved and truly exceptional experience.Yours sincerely,John O'SheaGeneral Manager
Gastnutzer
Zimmer (1 Schlafzimmer), Meerblick
Aufenthalt im Juni 2024
Familie
2 Bewertungen
3.7/5
Gepostet am 23. Juli 2024
Super high pillow, unsuitable for most not to mention kids. Very weak water pressure at shower. Not enjoying it. Others all good.
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Antwort der Unterkunft: Dear Guest,We apologize for the inconvenience caused by the high pillows and weak water pressure in the shower. Your comfort is our priority, and we appreciate your feedback to help us improve. We’re glad to hear that you found other aspects of your stay enjoyable. Please do not hesitate to request pillow adjustments or report any issues during your stay, and our team will be happy to assist you promptly.We hope to welcome you back soon.Yours sincerely,Gerrard McNamaraHotel Manager
Gastnutzer
Superior Zimmer mit Kingsize-Bett
Aufenthalt im Apr. 2024
Familie
13 Bewertungen
4.5/5
Großartig
Gepostet am 10. Mai 2024
The overall experience is very good. This’s a vacation for our family. The hotel offered us a room upgrade which is highly appreciated!
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Antwort der Unterkunft: Dear Guest,We're thrilled to hear that you and your family had a wonderful vacation and that you appreciated the room upgrade! It's always our goal to provide the best possible experience for our guests. If there's anything else we can do to make your stay even more enjoyable, please don't hesitate to let us know. We look forward to welcoming you back again in the future!Yours sincerely,John O'SheaGeneral Manager
Jing
Superior Zimmer mit Kingsize-Bett
Aufenthalt im Febr. 2024
Familie
3 Bewertungen
4.7/5
Wunderbar
Gepostet am 1. Apr. 2024
Could't check-in earlier, buffet breakfast was ok. But my son loved the pools and water was warm.
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Antwort der Unterkunft: Dear Jing,Thank you for sharing your feedback with us. We're glad to hear that your son enjoyed the pools and that the water was warm, providing a pleasant experience for him.Regarding the check-in process and buffet breakfast, we apologize if these aspects of your stay did not meet your expectations. We understand the importance of a smooth check-in process and strive to accommodate our guests as best as possible within our operational constraints. We'll certainly take your feedback into consideration to improve our services. We value your feedback and hope to have the opportunity to welcome you back again soon.Yours sincerely,John O'SheaGeneral Manager
Gastnutzer
Superior Zimmer mit Kingsize-Bett
Aufenthalt im Juli 2023
Familie
1 Bewertungen
5.0/5
Hervorragend
Gepostet am 15. Aug. 2023
The hotel is nice and clean , the flower scent all around at the lobby. A lot of facilities included gym, warm water swimming pool , sauna, carpark etc. Breakfast buffet was great taste and cooked delicately. Most of all is the best service.
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Antwort der Unterkunft: Dear Guest,Thank you for taking the time to leave a glowing five-star review following your recent stay here at The Langham, Gold Coast. We are delighted to learn that you thoroughly enjoyed your stay and so many elements and experiences were stand outs for you. We very much appreciate this wonderful endorsement of our fine hotel, and we look forward to having the pleasure of playing host to you again in the coming months ahead.Yours sincerely,The Langham, Gold Coast
Ivan Vaidurov
Deluxe-Zimmer, Meerblick (Kingsize-Bett)
Aufenthalt im Dez. 2024
Single
4 Bewertungen
5.0/5
Hervorragend
Gepostet am 27. Jan. 2025
All good Thank you )))))
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Antwort der Unterkunft: Dear Ivan,Thank you for your kind words! We're so glad to hear you had a great experience at the resort. We hope to welcome you back soon for another amazing stay!Yours sincerely,Arpad RomandyGeneral Manager
Emily Cas
Barrierefreis Superior-Zimmer (Kingsize-Bett)
Aufenthalt im März 2024
Pärchen
7 Bewertungen
5.0/5
Hervorragend
Gepostet am 12. Juli 2024
Amazing hotel, friendly staff - they cant do enough for you!
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Antwort der Unterkunft: Dear Guest,Thank you for your kind words! We’re thrilled to hear that you enjoyed your stay and found our staff to be so accommodating. Your feedback is greatly appreciated and will be shared with our team.We look forward to welcoming you back soon!Yours sincerely,Gerrard McNamaraHotel Manager
Japheth Limpid
Zimmer Skyline Hinterland Residence mit 1 Schlafzimmer
Aufenthalt im Juni 2023
Familie
25 Bewertungen
5.0/5
Hervorragend
Gepostet am 23. Juli 2023
Spacious, near the beach, excellent service. I highly recommend it
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Antwort der Unterkunft: 親愛的非常感謝您在入住黃金海岸朗廷酒店後抽出寶貴時間為我們提供精彩的五星級評價。我很高興聽到您喜歡我們的設施和便利設施,當然還有我們寧靜舒適的環境,以及酒店門外迷人的海灘。我們致力為我們的客人創造一個舒適愉快的環境,我們很欣慰能令您在入住期間有這種感覺。再一次感謝您的支持,我一定會將您的好評傳遞給我們整個團隊。我們期待有幸再次歡迎閣下的來臨。 John O'Shea 謹上 黃金海岸朗廷酒店總經理
Gastnutzer
Superior Zimmer mit Kingsize-Bett
Aufenthalt im Febr. 2025
Pärchen
1 Bewertungen
5.0/5
Hervorragend
Gepostet am 2. März 2025
Excellent hotel
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Gastnutzer
Deluxe-Zimmer, Meerblick (2 Betten)
Aufenthalt im März 2023
Reise mit Freunden
8 Bewertungen
4.5/5
Großartig
Gepostet am 5. Apr. 2023
It was new hotel, and was first time for me to experience the Langham. Condition was very good,but the service was not perfect.
Übersetzen
Antwort der Unterkunft: Dear Guest,Thank you for your recent stay with us at The Langham Gold Coast and for taking the time to provide us with this feedback. I was pleased to learn that you found the conditions of the hotel to be favorable but naturally, I was a little disappointed to learn that you were let down by the service afforded to you.We do hope you will provide us with another opportunity to provide you with a flawless stay.Yours sincerely,John O'SheaGeneral Manager