Paradise Centre Apartments Surfers Paradise

 Check in and check out very quickly. Staff was very friendly apartment very clean. The location was perfect. The pool was wonderful.  for sure we’ll be staying again in this hotel. 

Heartist review here :) I’m utterly disappointed with the room I was given because it is completely different from the pictures on the Accor website. I booked the executive room and it feels like I was staying in the old un-refurbished room. I came back to the reception right after I saw the old tired dusty room and the nice lady said she couldn’t do anything since the room was sold out and if I wanted to complain I have to come back again the next day and speak to the manager and she couldn’t do anything about it, despite telling her a few times that my schedule in Goldcoast is packed and I couldn’t bother to come for complain the next day. She also admitted that they don’t even have the room advertised on the Accor website anymore and that the rooms all have different decorations and configurations, so I have to come and try the next day to get a ‘better’ room which is absolutely a joke to Accor’s standards (huge false advertisement). On the other hand, I booked the room months prior to the stay and emailed the reservations from the Accor website 3 times before the stay to let them know that I’m staying for my birthday trip and it’s my first time in Goldcoast to ask for a nice room. I didn’t even get a reply back from them and to have this experience with the room is deeply frustrating. I will never return and will warn anyone to never stay in this hotel:)

We come every year to Gold Coast this by far has been the best apartment we have stayed in. It was handy having Woolworths right under us along side all the other fancy shops and Main Street Very Clean apartment Friendly and welcoming staff Will definitely be back next year !