Gastnutzer
22. September 2023
After 2 days I came down with sickness and diarrhea, the food was usually tepid at best but often stone cold, I understand food can't be kept piping hot without it becoming overcooked, but for it to be stone cold suggests to me that the hot plates do not live up to their name. On more than one occasion I saw kitchen staff bring out hot food and put it straight on top of the old food which had gone cold. There is one 700w microwave which is not adequate for a hotel of this size, they would need at least 3 rated at 1000w. I also had my doubts about the area where they kept cold meats and cheeses etc, it did not feel cold enough to me, especially as the trays were lifted off the cold plate. It is really a shame, because if they could get the food right most other things at the hotel would have been more than acceptable (public toilet near the restaurant was my only other concern, not being cleaned well enough). I have to mention the hard working and talented animation team, they were great, working 12 hour days 6 days a week. one off my pet hates is hotels who charge for the use of the room safe, I refuse to pay for something which should be free, it is in the room anyway so does not cost the hotel anything for you to use it. The pool area is good, kept clean and in good repair but there is a lot of ants. Evening entertainment is ok, some done by the animation team, some bought in shows, despite claims to the contrary there is no Karaoke.
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