Gastnutzer
4. September 2024
We booked this hotel despite reading the reviews!!, big mistake!!, arriving my heart sank the front is run down looking and covered in trees, check in easy. Shown to our room and was wondering why staff were putting on lights!, the balcony had trees outside and blocked all natural light and not want you want to look out on, my partner demanded room swap which did happen the following day and got room with bit of a view past trees. Food. Was the biggest problem, definitely not good, poor standard. Repetitive unless your Russian they piled plates high, we went out to eat!. Staff in dinning room rude and are just there to police food and ensure you don't take anything from meals out, I watched this young female member of staff snap a sandwich which a lady had made and wrapped in napkin from her hand and shout at her repeatedly and aggressively. Bar is small with a pleasent female and rude male who always serves men first. Cleaning staff work hard and are polite and friendly, I lost a Pandora bracelet and was handed in by them. Pool is great, clean with a very dedicated life guard. 95% of guests are Russian, this is definitely not a place for anyone from UK to holiday so please consider elsewhere as it really killed the holiday vibe and felt like a waste of money
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