Sunderland City Centre

The food is very good and great value the meal deal of breakfast and evening meal with drink can't be beaten. staff are great all ways smiling and attentive very helpful and efficient. rooms are clean and comfortable I had a great nights sleep it set me up for the next day.

Staff are really friendly both trips I've had here. The food is really awful, there's been huge cost cutting on ingredients, I wished I'd got a Greg's bacon sarnie instead and saved money tbh. Amazingly the thermostat in the room/heating only works from late evening; I was pretty ill while away so some heating would have been nice especially in January. The room wasn't cleaned after I asked which was a bit irritating, and I had to wander around to find someone to ask - pretty nifty tactic insisting guests ask for a clean but not having a manned reception. It's cheap, but I'll be looking for other places to stay. Not the staffs fault really - poor quality food, policy decisions on heating and cleaning resourcing to save cash. I might try another premier inn elsewhere to see if this is standard or this particular hotel wasn't good, but my visits here have genuinely put me off the brand.

I stay at Sunderland Centre Premier Inn every visit which is four times a year to visit family. The hotel is perfectly situated for my needs and always delivers great experience. The hotel is always spotless, comfortable and above all quiet at all times. The room is really a base of operations as I spend as much of the stay with family as possible. The bed is always super comfortable and I enjoy waking up and spending an hour or so watching tv before starting my day. For me I like to exercise in the room and the space allows me to do this effectively. The shower is powerful enough amd the bathroom is always really clean. Overall a great stay, that's why I keep returning. Highly recommended.

Really comfortable room. TV, air con, tea and coffee facilities provided. Good size bathroom. Would definitely stay here again. Breakfast was really good. Plenty of choice. Every member of staff I spoke with were really friendly and very helpful.

Car park now run by “Your Parking Space” Was previously £10 per night. Now £16 per night. There is a multi storey nearby for £7. Parking will soon cost more than a room! Hotel OK, staff nice, breakfast poor. The nearby Travelodge or even Holiday Inn is now better value.

Brilliant stay. Well looked after by all staff apologies I'm terrible with names but all bar staff and reception staff are first class. To be greeted by your first name when you come down for Breakfast is brilliant. Breakfast made by Lees fine hands was outstanding. Well worth a visit.