Haustierfreundliche Hotels in Subic

One of the worst stays I have ever experienced in a supposed resort. Firstly paid over ₱7000 for a room to fit 3 adults and a kid. The room was very tired, not very clean, tv did not work properly and very basic in amenities. Not worth with the price! The overall resort is very tired. It needs a major refurbishment. Paint is peeling, large cracks in the building, garden returning to jungle etc! Staff are not at all friendly or flexible. Arrrived with our family at 12pm after a long drive. Requested an early check in. Advised they are just cleaning the room now. I said that is great can you advise how long until will be ready. The reply you can not access it until 2pm at the earliest. Wow. Thanks. The free breakfast is average basic Filipino style breakfast food. It is a buffet format only 7am to 9am. Very limited hours for a supposed resort. Also requested if we could just take. plate to our room (literally a minute from where the food is served) to be told no not possible. The location is average. On a busy highway. Not sure where they get Waterfront for the name of the hotel as the only water close by is the run down pool with a run down bar. The bar has chairs that look like they have been recycled from a trash site. The bar staff did not know how to make basic cocktails and constantly referred to a 'menu' with the expected result being average overpriced drinks. The final and worst part of this once in a life experience was the check out process. We went to check out around 11.15am well before the noon requirement. After handing in the keys and and the deposit slip for the ₱1000 to be returned in full (we did not consume anything in the room) I just stood there for about 10 mins. I asked why the delay. Advised housekeeping was checking the room. Ok so I sat down. After another 20 mins chased them. Finally advised they would be keeping my deposit because of supposed stain on pillow case and sheet. We were invited to inspect the linen. First, the pillow case was like this whern we arrived! Second, the small dirt marks on the sheet were not stains at all and clearly would be cleaned in a standard wash.! After my wife argued the ridiculous of the accusation and the ridiculous of not getting a tiny bit of dirt out in a standard wash we were finally given our deposit in full. This I expect was a scam attempt to falsely pocket our deposit. The whole check out experience took over 45 mins and was embarrassing in that the false accusations were directed at us in front of other customers. If there is one resort/hotel to avoid this is it! If you are crazy enough to stay there now you now only have your self to blame!

Two weeks ago we had a wonderful family weekend getaway at this property that I haven’t heard of my life. It was my wife who’d found it and told me that we should give it a try. I decided why not, since we only have a certain place that we normally visit and stay in Subic. Though this property is available on most of the OTAs, the presence is not that strong or attractive to travelers. I recently checked their TripAdvisor - there are reviews but no acknowledgement from their management. They have a beautiful property - I guess that's a result of its seclusion from the rest of the locations known to travellers. The rooms are a bit old and need some renovations but aside from that it’s so clean. The room rates are very competitive for its spacious size and vintage style. Their pools and sea views were the important amenities that attracted us to stay and come back again many times. This property can do more and earn more but on the other hand, it’s appealing to the type of ”introvert” attitude we have/not too social. The place is immaculate from the masses.

Dies ist eine Warnung für jemanden, der ihre Lage/Hotel für eine Veranstaltung nutzen will. Ich habe diesen Ort für meine Hochzeit reserviert. Ich habe sogar mehrere Zimmer für meine Gäste reserviert. Ich habe eine Abzahlung gesetzt, um die Veranstaltung zu sichern. Nach der Zahlung der Abzahlung wurde mitgeteilt, dass die Gegend unser ist. Ein Monat vor der Hochzeit informierte uns das Personal, dass der Hotelbesitzer am Tag meiner Hochzeit eine politische Veranstaltung in der gleichen Gegend der Rezeption und Zeremonie hostet. Sie gab uns die Möglichkeit, entweder die Hochzeit zu den grausamen Rec-Zimmer oben mit keinem A/C zu bewegen. Das Zimmer hatte auch keine Aussicht auf das Meer, Berge und wird nicht in der Lage sein, den Sonnenuntergang zu sehen. Die andere Option war, den Hochzeitstag zu verschieben oder einen anderen Ort zu finden. Bitte beachten Sie, wir hatten bereits den Hochzeitsplan in Kraft und die gesamte Layout und Dekoration geplant. Sie haben uns so große Unannehmlichkeiten verursacht. Ein Monat vor der Hochzeit mussten wir wieder von der Schlagzeile beginnen und einen neuen Ort finden, um meine Hochzeit zu halten. Der Besitzer hatte nicht einmal die Kräfte, mit uns zu kommunizieren und hatte ihren Mittelmann dies zu behandeln. Nur weil er der Eigentümer ist, kann er alles tun, was er will. Wir haben sich auf eine Erstattung gesetzt, aber hat nicht einmal eine Entschädigung für unsere Unannehmlichkeiten angeboten. Dies ist sehr schlechter Kundenservice und nicht eine gute Art, ein Unternehmen zu treiben. Wenn Sie diesen Ort wählen, warnen Sie bitte, wie sie ihre Geschäftstätigkeit ausführen. Ich würde diesen Ort nicht einmal meinem schlimmsten Feind empfehlen.