The Grosvenor Stockbridge

Enjoyed our two night stay immensely. Loved the decor throughout and had a wonderful meal in the hotel restaurant. Our room was spacious, really well appointed with an Emperor bed which was so, so, comfortable. Fantastic en-suite with walk-in shower. Staff were very professional and helpful.

Just had two nights here. We loved the hotel beautifully decorated and clean comfortable room. Ate one night in which we enjoyed and breakfast was great . Hotel is in lovely high street with walks on doorstep. Very pleased we chose to stay here thank you

I called the events Manager 3 weeks ago, who apparently needed to consult with the restaurant manager as seemed unable to accommodate lunch for 18 people and worried they would run out of food !! I am still waiting for a phone call … nearly 3 weeks incredibly unprofessional and rude - I assume it is too much to call me and let me know either way .. has there been a change of ownership ?

We stopped for lunch yesterday on our way home from Weymouth. The food was excellent and good value. Our red fox Lab was made to feel welcome too and Harry had plenty of treats. The team were so lovely from start to finish. I would highly recommend you to my friends and family.

Oh what a disappointing family Sunday lunch. Service was incredibly slow and when our lunch eventually did arrive it was cold. We sent our meals back to the kitchen but when the replacement food arrived it was hotter but the vegetables and roast potatoes were under cooked and hard. A gentleman on table next to us said his food was the same but he had a long distance to travel so could not wait. The waitresses were charming but failed to look after us, we were constantly having to catch their attention to order drinks. We will not be going back. Such a shame.

We booked the Christmas package, arriving Christmas Eve and departing on Boxing Day. This was the first time we decided to spend Christmas away from home and so we were really looking forward to our stay. The room and hotel decor was all very nice but the thing that really let it down for us was the food - which is such a big part of the festive period. I’m veggie and pre ordered my meal in advance. The menu wasn’t really to my liking and understand this is subjective. However to be offered soup for starters on both meals was disappointing. However the real let down was Christmas lunch - it was a vegetable wellington with kale. No other veggies in sight. I had to ask for some roast potatoes which the waitress kindly got for me. So if you’re a veggie don’t expect a traditional lunch! Christmas Day we knew was a buffet supper, except they didn’t cater for vegetarians!!! When I wrote the the hotel the manager responded saying ‘Beth on reception hadn’t highlighted any dietary needs that night’. Firstly I think it’s poor the manager off loaded responsibility on to a receptionist, moreover - I’d ordered vegetarian food so they knew, yet the manager wouldn’t take any ownership for this which I was astonished by. Sadly the hotel lacked any ambience on Christmas Day with guests either going out or staying in their rooms. We sat in the lounge for an hour or so and not one member of staff came to us to see if we wanted to order any drinks. Final thoughts - a nice hotel but I wouldn’t recommend the Christmas package (esp if you’re veggie) it’s a lot of money for a very underwhelming experience.