City Boutique Hotel

HERŞEYİYLE İNCE DÜŞÜNÜLMÜŞ HARİKA BİR OTEL odalar çok temiz ve modern Terasta manzara harika ön büro yardımsever ve Güleryüzlü kahvaltılar çok lezzetli daha fazla ne olabilir ki? A GREAT HOTEL WITH EVERYTHING WELL THOUGHT OUT The rooms are very clean and modern The view from the terrace is wonderful The front desk reception is helpful and friendly The breakfasts are delicious What more could you ask for?

We found the positive reviews about this hotel very misleading and would like to issue a warning (which I have never done). The photos and descriptions lead you to expect a nice and clean place, in reality, we experienced a rather tacky, bad-smelling place with aged, low-quality furniture. Masses of disgusting pigeons sit by the window on a very dirty, depressing backyard (the side facing the very noisy street is even worse). The service fits in seamlessly: The lady at the reception told me on arrival that the booked junior suite was not available, I would get a double room and a discount on the bill (the discount granted was then so that I paid more than the fellow travelers who had previously booked double rooms). The room had a temperature of 28 degrees Celsius (apparently due to any heat source of the house, the outside temperature was only 22 degrees), the air conditioner was turned off, and it was left to us to find out it was also not functioning. So cooling down was possible only by opening the window, but the window opened onto the said disgusting courtyard with masses of pigeons heading towards the window. The faucets are in such poor condition that you get splashed on the sides, and the furnishings, as mentioned, give the opposite of the friendly impression you would expect from the photos. Complementing this was the fact that the room was not cleaned the next day. Presumably, to prevent thoughts of escape, several fellow travelers were asked to pay directly at check-in. When you enter the room, you understand why. Sarajevo was a great experience and definitely worth a trip - but certainly not with a stay in this absolutely unpleasant hotel. Here it seems very appropriate to critically check the actuality of the reviews.

The hotel was in a great location. We were walking distance from the main strip. The room was nice, but I’m giving a 3 rating because it didn’t seem as clean as the pictures. The internet was below average, which is also why I’ve rated it a 3. The staff at the front desk was very helpful and hospitable. They went out of their way to help with any problems we were having. I would stay again.

Spent 3 nights. The location is perfect, very central and offer walking distance to everything you need. Eating breakfast on the hotel terrace get you of at a good start. Hotel owner/manager incl all staff are all very service minded and friendly. This is my second stay at the hotel, and if I was to visit Sarajevo again I would definately consider staying here again.

Beautiful hotel in the Sarajevo center. Walking distance from Baščaršija as well from shopping centre. Modern and very clean rooms and to die for Turkish breakfast. Great place to stay if you do not want to use taxi or car to visit Baščaršija and big BBI shopping centre.