Horizont Resort

I have slept there with my family for 3 nights in double room with No. 314. The room is maximally for 4 people. Two persons may sleep on a couch in the room on the second floor (entrance to the room). Other two people may sleep on the first floor in a bed, which is tight and small even for two persons. Both premises of the rooms are also very small when you compare it with standard rooms in other hotels. Air in the upper room is relatively breatheable but in the lower room an air is very badly breatheable. In case you think that you will turn on aircondition you are wrong because there is not aircondition. By that reason you will be certainly not happy in summer time. In case you will choose for a fresh air and you will open a balcony door (only one source of day light) so you will change your mind after a while because a window (on upper floor) and balcony door (on lower floor) do not have any net against insects. After a while you have full room of various local insects and you will decide to sleep in hot and stinky (also from bathroom) lower floor room. In case you have a baby stroller with you so it is a problem because of the room`s proportions. Because of that my stroller was at my car and other guests had there strollers outside at the terrace accessible from first floor. For me this hotel was special because I have never seen a 4star hotel without a room service. This was my first time in my life. They did not make my bed during the whole stay there and did not clean my only one and very small trash bin during the whole stay there. At the hotel you may see wide range of damaged porcelain at room and at restaurant premises. My wife drank at room on first day a coffee and we had that cup untouched until the last day there. We did not have any slippers at the room for the whole stay. The room with No. 314 has the wall with the hotel kitchen and by that reason you can smell everything what they cook at the room. In the night from Friday to Saturday probably in the kitchen there was a huge local staff party from 02:00 AM until 06:00 AM which was really noisy. I call at 03:00 AM reception but probably by that reason they did not find the source of music and loud noises of drunk staff. Wifi at the hotel is terrible, very slow and unstable. The food was tasty but they have really small range of meals to choose when you compare it with other hotels. Overally I evaluate the hotel as too much expensive (like 5stars hotel) with services between 2 and 3stars hotel. This was my first and last stay at the hotel. And I almost forgot that somebody was smoking cigarettes at our terrace when we were at local trip.

Nice hotel with great wellness area, exclusive suite was spacious room. Unfortunatelly the meals provided are below average and its taste varies hugely from day to day. In our case 2 out of 5 days the food was good, the other 3 days was merely edible. Also, the service in the restaurant is nothing but chaos, where everyone is doing everything. There is total lack of experience (e.g. Question: What white wine you have? Answer: Dry.) Drinks have to be ordered separatelly, not even water is provided. Absolut killer for me, there is no coffee machine in the room, you can get coffee at 7am at the earliest, when the breakfast starts. Lobby bar is closed until 9am. Overall good stay, I would come back, but no wow effect and no sentiment. The girls and ladies at the reception desk (lobby, not wellness) are great and very helpfull.