5-Sterne-Hotels in London

"This hotel is right in the heart of theatre land and is easy to get to other attractions as various metro lines are around. It was our birthday and they kindly left a bottle of Prosecco and a delicious cake and decorated the bed. Beautiful touch and really appreciated. The staff were extremely helpful and solved many of our problems too. The only niggle was our toilet as after flushing the water would continue to drip until you went to the flush and pushed it several times to stop.Cant comment on the breakfast as we didn't eat at the hotel. Overall a great hotel and I would 100% stay again."

"This is one of the converted townhouse hotels that are in huge supply in London. The layout isn’t too bad and the redecoration is good and recent, if perfunctory (my room for example had the metal carpet gripper detached from the floor and wobbling around when you stood on it; and the wire for fire evacuation diagram which was originally hung from the wall had snapped, so rather than repair it they had put it in a drawer). It’s not a 5* hotel, more like a £100-£150 for a night. Because it’s newly decorated it doesn’t feel like lots of the smelly old ones in terrible repair that you get. Three things irked me: the light in the minibar was permanently on, and shone through the glass door. I’d put something in the fridge and didn’t want to turn it off, so had that for the night. Secondly, there was a bright green light beaming down from the ceiling. Imagine a green Hal9000 beaming down at you all night. I messaged the staff about how to turn it off and they replied that it was a safety light that had to be left on. I’ve stayed in a lot of hotels and never had a mandatory safety light so bright that it interferes with your sleep. Their suggestions were: wear a mask (I can’t sleep with them), or “try repositioning the bed”. This was quite funny, the room is a small single, the only place I cold have had respite from the green eye was in the bathroom, and the problem with dragging the mattress in there, even if it fitted, was - my third gripe - that the shower flooded the room each time you used it, even on low setting. I’m not planning a return."