3-Sterne-Hotels in Sevier County

Schönes Haus mit allen Einrichtungen! Unsere Familie genossen Abende im Hot-Tube und Schießbad während Fußball nach langen Tagen in Dollywood und im Zentrum von Gatlinburg. Patriot Park ist eine sehr kurze Fahrt, und Sie können dort einen alltäglichen Trolleypass für $3 kaufen. Die Lage ist perfekt! Sie erhalten einen schönen Bergblick vom Balkon und Wohnzimmer, während Sie immer noch nahe zu allem und nicht besorgt über die Reisen von Kurven Bergstraßen, um in die Kabine zu kommen. Wir werden sicher wieder sein!

Ich habe dieses Hotel für 6 ältere Damen reserviert, um Pidgeon Forge zu erleben. Die Lage konnte nicht besser sein. Die Zimmer sind sehr schön groß und die Badezimmer sind groß. Alle sechs Damen lieben das Hotel. Jetzt mit sechs älteren Damen hatten wir einige sehr gemütliche Damen und sie liebten es. Große Orte zu sitzen und im Lobby zu sprechen, zwei Feuerbäder zu sitzen und zu sprechen, wenn es kalt ist Seite. Viele Pools und zu verwenden. Die halten das Buffet sauber und wieder gefüllt. Eine unserer Damen wird ihre ganze Familie dorthin bringen, um eine Familie zusammenzukommen, weil sie diesen Ort so sehr liebte. Ich fühle mich wirklich und ehrlich nicht, dass Sie enttäuscht werden, wenn Sie hier bleiben. Das Personal ist großartig, es gibt immer jemanden auf dem Vordertisch, den ich gefallen habe, weil ich Fragen hatte. Ich kann nicht genug gute Dinge über diesen Ort sagen, aber danke für die Arbeit, die Sie so großartig gemacht haben.

The facilities were beautiful and amazing. Room was very nice, bed very comfortable. The food was delicious and the ambience on the top floor was very nice with fire pits to sit and relax by. The only reason I didn’t give a full 5 star rating was because of housekeeping. They came in the first day and restocked our bath linens. After that, for the next four days, we never saw them. Ran out of bath linens, coffee and toilet paper. Had to go to front desk to ask for these necessities. One person on our floor put a huge pile of dirty linens outside their door. Another put their overflowing trash cans outside their door. Our cans were overflowing as well. I would definitely stay here again but I would make sure to request housekeeping daily. Not to clean or change sheets. I never expected that. But to leave clean bath linens and check trash cans and toilet paper.

I booked room with pay at the hotel with breakfast ! First they took all money at the morning from card i didn’t wanna to use , then when we are arrived to hotel they get other credit card and use that for deposit , but anyway from my other card they took 10 dollars ! What management do their job like this ????? And about breakfast! Horrible ! You get the coupons for breakfast and you can’t take coffee and water ! one drink for the breakfast:coffee or water or juice ! All the days they confused our orders ! Service at the hotel one star!!!! Never seen that at Marriott hotels ! They even didn’t give water for the status like it usually do ! Because we booked through trip .com . But it is ok ! Other things are just disappointing! It was my birthday trip!

I was charged twice for the stay. I was charged upon checking in, even though the booking was prepaid. Front desk staff was not appropriately trained with normal procedures and resulted in the duplicate charged. I had to make several phone calls to different people to resolve this. This resulted in precious vacation time loss and unnecessary stress.

Over all had a wonderful stay! Both pools were pretty clean, didn’t see any major issues of dirtiness or mess. They were constantly cleaning and making sure the property was clean. The breakfast options were really nice. The only issue we had with our room was the floor was dirty when we had arrived but everything else was very clean!

We stayed here for 3 nights as a family. The hotel has a lot of facilities to keep kids happy and engaged. Indoor waterpark was good with quite a few slides. Thanksgiving decoration was beautiful. They also did a lot of activities right from 8:30 am until 9:45 pm to entertain the families and kids, and that was really nice of them. Rooms were OK, it didn't have a microwave. They have a breakfast place, ice cream shop, flavored pop corn and sweets/candy shop, and a pizzeria. The breakfast place had ”A la carte” option, no buffet. Overall, it's a very nice place for families with kids. The kids will never feel bored even if they have to spend a whole day in the hotel. And location is perfect.

The housekeeping staff was very helpful. The room was clean and spacious. We were in the building across the river. Member of party was not able to walk to breakfast area and the parking area was severely lacking enough spaces (not to mention hard to maneuver in). So we were never able to take advantage of the complimentary breakfast. The parking area for the room itself was small. There were cars having to park wherever they could. The kids really enjoyed the geese and ducks and other critters we saw in the area. By being on the first floor, we were able to enjoy the animals up close. And we enjoyed being next to the river. It was very peaceful.

This place had SO much potential, but little by little, it proved to be a hotel I cannot recommend in good conscience. I booked a ‘Honeymoon Suite’ for my wife and I, from the date of January 21st to January 25th. The receptionist that checked us in was friendly, but was facing the dilemma of deciding which room to put my wife and me in, because a water line had burst the previous night, causing the cold water to shut off completely for the first couple days of our stay. The receptionist (at the time of my check-in), was likely also a/the manager, and she offered to switch our room out for another. I declined, however, due to the fact that none of the available, vacant rooms had jetted jacuzzi tubs in them, and the jetted tub was one of the biggest features which drew me into booking the room. We ended up staying in the original room (with the temporarily broken water line), and the manager told me it would be no issue to appropriately partially refund our money, or compensate us for the many issues we experienced, monetarily.

Overall, the hotel appears to be well managed, and it was nice to see the staff working together and supporting one another. I especially appreciated not having to wait several hours for check-in, which made the arrival much smoother. During my stay, some areas of the floor were under renovation. While this is understandable, there was a noticeable smell and visible signs of ongoing work, which slightly affected the overall impression. The room itself felt quite cool, and there were a few small details that could be improved. The coffee machine wasn’t working, a hair dryer was not available in the room, and there was a noticeable draft coming from the window. I also noticed a black hair on the bed upon arrival. On a positive note, an iron was provided. One thing I did appreciate was that coffee and tea were available in the lobby most of the time. For a 4-star hotel, 🫣🫣🫣 Overall, this hotel could be a good option if alternatives are limited, and with some attention to details, it has the potential to offer a more comfortable stay.