Marko Polo Maradiso Hotel by Aminess

The hotel room was spacious with safe and good air con. Nice pool area with incredible views across the harbour and across to the town centre. Excellent breakfast and adequate buffet style evening meal for those on full board. Staff very friendly and helpful - providing bottle opener and sewing kit in hour of need. Excellent location just a few minutes walk from main square. Drinks in hotel bar expensive as expected.

Unfortunately we had a terrible experience in this hotel from start to finish. The receptionist we dealt with was extremely rude and the manager ineffective. The room we were allocated was in a separate building to the hotel which was totally rundown and shabby and obviously had not been cleaned prior to our arrival. The shower flooded the bathroom and, at one stage, there was no running water. We requested another room immediately but were told there was no availability but that we would be allocated a room the following day. By noon the following day we were still being told there was no availability so we were then left with no choice but to change accommodation. As we were leaving we were told another room had been found but it was far too late by that stage and the receptionist was still arguing with us as we checked out. Other staff at Reception were perfectly pleasant but we just were unlucky with our lady I guess. Avoid this hotel particularly if you are allocated a room away from the main building.

We stayed here as part of a tour and it was an average/good stay. Nothing remarkable but nothing awful either. Rooms were large and appeared clean. Amenities were at a minimum and the shower was high off the ground so you had to climb into it, which may be difficult for some folks. Seemed a bit outdated. Breakfast offerings were fine and service was friendly.