St. Austell

Another tired Premier Inn, they all seem to follow the same theme, a tired hotel with a rubbish restaurant/pub on the side. Good location and car park , other then that, cold , drab rooms that need a refurb, low water pressure, hot and cold all the time. Do not purchase food next door, the breakfast is disgusting, luke warm buffet under heated lamps, nothing fresh about it all. Standard bought croissants from Lidl probably and toast and a bit of fruit, not good value for money at all. Same as the evening meal other than its table service which is very slow. Food is normal pub food , no taste but fills you up and just chucked on a plate.

A great base in the heart of Cornwall for our family stay, Lovely restaurant and couldn’t fault the accommodation which was what we expected. A really good choice on the menu, great breakfast and friendly staff, all which made for a great stay.

We stayed for 2 nights whilst visiting the area, staying in room 3, a wheelchair accessible room. The room was large with space on both sides of the bed for a wheelchair. The bed was very comfortable and the room had been cleaned to a high standard. The wetroom was well designed and large enough to be able to manoeuvre my wheelchair in comfortably. There was a pull down grab rail for the toilet and two in the shower area, an easy to operate shower and a sturdy and clean shower seat. All staff we encountered were efficient and very friendly, despite a slight hiccup with the billing when we checked in (partly our fault, there was a miscommunication somewhere down the line) Breakfast in the pub next door was very good, the cooked items were hot and fresh although warm plates would have been appreciated and the serving counter was too high for a wheelchair user or person of restricted height to reach. We also ate here for one evening, my husband had steak and I had a burger. Both cooked to perfection and despite that they were busy, we were served promptly by attentive staff. I would certainly stay here again when in the area.

Very comfortable stay, home from home. Perfect while I was working in the area and will definitely stay here again in the future. Comfortable beds for a restful night's sleep, TV and WiFi and a great shower to freshen up. Friendly staff are very helpful

Our was made very comfortable and well cleaned by Tilly. Bathroom and all surfaces spotless and room smelled fresh. The only thing was only 1 pillow per person. Breakfast had a great variety, was hot and host was friendly. Definitely come again.

The room was in a quiet location. Bed was comfy and we slept well. Plenty of plug sockets in the room BUT none beside the bed so we couldn't rest on bed looking at fones whilst charging them! Shower was ok, nice big bath towels. We had breakfast which was at the pub next door, I can only describe it as a right shambles. We went at 09.30 and there was no fruit juice, coffee, clean bowls. The hot tray was almost empty - no beans, eggs, sausages, no veggie sausages, tables hadn't been cleared, couldn't find any cutlery. Eventually these things were replenished but it was too late for us. It's a shame because we had had a nice vegetarian meal there the night before for my birthday, with excellent service. We recently stayed in a Travelodge in York and it was far superior. The rooms had coffee pod machines, hot choc sachets, biscuits plus sockets by bed. Their breakfast was constantly being replenished and offered veggie sausages, so in future Travelodge will be our choice.