Premier Inn St. Andrews hotel

酒店位置很好，裏城區中心很近，旁邊有兩個超市，很方便購物。訂的不含早餐，早餐十幾磅，還行。

酒店性價比高，早餐也豐富，服務不錯，前台Gary很熱情禮貌。值得推薦

This was definitely the worst Premier Inn I’ve ever stayed in. The whole hotel had a smell about it and when I opened my room door the room smelt really bad, like a wet, dirty smell. The toilet came away from the floor and the seal was broken and you could see it all soaking wet and mouldy looking. The windows were soaking wet too so there must be a ventilation problem. This is possibly a known complaint as fans were left in the rooms? The room had very obviously not been cleaned before arrival as there were faeces on the toilet bowl and marks up the wall, along where the toilet roll is. When I turned on the bath tap lots of black stuff came out into the bath and some kept hanging out of the tap. The room had lots of clumps of dust, especially along the top of the bed where my child was to sleep. The chair was filthy and covered in stains and even the towels hung in the bathroom were stained. Quite a stained carpet too. From reading other reviews I then realised that many other people had a similar experience. We had booked 2 rooms and the other smelled so strongly of a deep heat type smell. It also had a lot of dust clumps but it was in better condition than the first room. Also none of the children’s tv channels seemed to work. I took photos of most things but unfortunately I didn’t find out until leaving that the pillows in the original room had blood stains on them, or I would have taken photos of that. My stepson slept there and only discovered it before checking out, my little boy would have been sleeping there if we hadn’t swapped rooms. Also the girl who checked us in wasn’t very friendly at all, which isn’t great for a first impression. I stay in Premier Inns a lot and I was really shocked at how bad this one was, especially with it being in St Andrews, I thought it might have had a high standard. Very disappointing sadly :( I don’t really ever write reviews but I had to for this stay as it was very poor :(

Another good stay at Premier Inn. The quality across the Premier Inn Estate is consistent. The St Andrews Hotel was just as I had expected.

Booked a premier room but unfortunately the fridge not working, the duvet cover had black stains, a hand towel and bath towel only for two people, stained carpet and chipped furniture, smelly damp and stuffy room (windows don’t open). Complained to reception and given another room and ok fridge worked and bedding was clean but all else was same as first room unfortunately

Unfortunately this hotel was a massive let down! The room cost £280 for the night for a premium room, for just 1 adult. When inside the room, there was a couple of disgusting stains on the carpet and walls on the bedroom. This was completely unexpected, especially as this was a premium room. Although the staff were quite pleasant, this hotel is not value for money. I definitely recommend seeing if you can get a nice room in one of the other local hotels, as they can be almost the same price, and much better value for money. This was such a shame, as premier inns are normally good value for money and quite a decent stay. I would avoid this one , or have low expectations upon arrival.