Hotels mit Frühstück in Muktsar

Had the misfortune of booking and staying at this hotel. Service standards don't exist at all. Guess a night shelter will have better service standards!! 1. My experience started immediately after checking in late in the evening...blaring music, loud guests abusing in the rooms. Upon requesting for a room change, the front office manager had the audacity to say 'music sound is not too loud' and can't control how people speak...really at 2330hrs in the night!! 2. AC switches off at 0130hrs. The housekeeping team is sent to my room to fix the problem. They too were doing the same that I had tried...hit and trial!! The guy couldn't but it started working after I 'hit' the switch. Surprisingly there was no one from the maintenance or engineering team. 3. Cut to day 2...request for a packed breakfast as I had to leave for a morning event with my daughter. Comes a cut and dry response...'our management does not permit us to pack breakfast'. All I had asked for was the sandwiches and fruits to be packed in a box which were anyway there on the buffet. 4. Come back to the room in the evening...call housekeeping for some towels and water bottles...it's been an hour and counting. Have called the front office thrice for this request. 5. I finally get the towel after an hour and a half that too after threatening the hotel. 6. Now I am told that I need to call room service for them to place water in my room as it's not housekeeping's job. Really...is this their customer service?? Never again will I come here and stay and strictly recommend others too to AVOID this hotel.

City Hotel is located in Muktsar district, Punjab. The city is famous for its ancient history of last battle fought between Guru Gobind Singh Ji and Mughals in 1705 A.D. The property has an advantage as it is just 300 m away from Sri Muktsar Sahib Railway Station. Guest can visit nearby tourist destination like Gurudwara Sri Tuti Gandi Sahib (800 m), Mukte Minar (3 km), New Grain Market (2.3 km) many other that are nearby the hotel. The nearest major airport is Sri Guru Ram Dass Jee International Airport. It offers basic yet quality pleasures, culinary delights and well-appointed accommodations for the leisure travellers.Some of the basic facilities offered here are a doctor on call, laundry service, front desk, room service, parking and much more. The rooms are spacious, elegant and bright, are equipped with all the necessary amenities. Each room have attached bath with running water 24 hrs, telephone and cable television. Experience a grand stay and a warm hospitality at Madaan Continental Hotel!