Baymont by Wyndham Springfield

I was required to pay an $80 CASH deposit at check in or no room. I was told their ATM was available for cash if needed. They had an inexperienced young woman who needed assistance that was not given. The manager sat on her butt an yelled instructions instead of showing her how to do things. I was afraid to sit on the bathroom stool for fear of it breaking loose and being charged for damage. It also had mold around the base with an object of some kind lying nearby. There was sealant with mold around the water spout. The outside tub wall was so high it needs a warning marker. The heat/air unit had duct tape to hold its housing in place.

I had NEVER had an experience like this one. As soon as I walked into the hotel I knew something was wrong. It did not look like the web pix. The walls half painted, the carpet full of stains, and the ceiling full of water damage. When I walked into the room I was hit with the most horrible smell. The floor boards had mold, the walls were dirty, the lamp shades were disgusting, the air vent was covered in dirt, the windows were dirty, and the bathroom made me want to throw up. I immediately told my husband we were not staying there. It would have been negligence against my 4 year old to have her stay in this place. Just by being in the room I could imagine the bed bugs and other critters in the wall. I cannot understand how this place is still up and running. It is disgusting.

I’ll never go back. The pillows were like bricks the room smelled rancid. There was a hole in the bathroom. There was a roach coming out of the back of the TV the carpet, my feet stuck to the hotel in general was unsafe in a dark, secluded location, over grown grass as you’re pulling in the hallways were dark. They tried to charge me $100 cash deposit even though I remember I made an online reservation and I was paying with card when I told them I felt unsafe they did not refund me my money so I could go to a different location. I tried to call Customer service they were no help worst experience at a hotel ever

My experience was quite poor. It was dirty and the breakfast was very lacking. I'm hoping they can turn this place around. My experience was very sup-par. There were numerous other little things that additionally made it seem like they did not care about details for the customer.

This hotel was dirty, unsafe, and noisy. It was also difficult to find the entrance to from the main road and once you were there you wish you hadn't found it. Breakfast in the morning as advertised, don't count on it, thankfully there is a McDonalds close by.

Bed was hard. Tv didn’t work. Burnt lightbulbs. Sign for hotel hard to see for bushes. Got bad bug bites on my back.

Avoid if possible, the foyer was smelly, staff bearly acknowledged us when booking in. The room smelled so bad that we had to go to a shop and purchase airfreshers, the furniture was dated and not very clean. The bed was bowed, but the bedding was clean. There were marks all over the walls, light bulbs missing and the bath/shower needs updating. The breakfast room was not very clean and there was food products sitting out uncovered, to be heated in a microwave, egg and chicken patties. Worse hotel I've ever stayed in and only we were late and had travelled all day we wouldn't have stayed.

Lacking basic amenities like soap, toilet paper and kleenex; property very run down; "breakfast" offered was horrible. Would not stay here again.

Everything was awful...roaches to no light bulbs to disgusting rooms and no safety and the outside had grass that had not been cut for weeks