Wellnesshotels in Muro

The hotel was very clean and had good facilities. The staff was quite friendly. It is a good family hotel but I cannot recommend for a group of friends.

Ok, das Abendessen ist gut, es ist sehr entlegen und es gibt viele Attraktionen, die besonders weit sind. Im Vergleich zu einem Bus, der dreieinhalb Stunden dauert, wenn Sie sich selbstfahren, können Sie bedenken, dass die Speisearten reich sind.

Хороший отель в отличном месте. Отель располагается у лагуны с песчаным пляжем. Но будьте готовы платить 21 евро за 2 лежака и зонтик в день. Плюс 40 евро, если вы хотите зарезервировать за собой конкретные лежаки. Что очень актуально, если вы приехали в высокий сезон. Проезд на такси от аэропорта до отеля обойдется в ~90 евро в одну сторону. Еда вкусная, но немного однообразная. Упор сделан на локальные продукты и в целом на испанскую кухню. Помимо основного ресторана, на территории отеля еще есть 4 тематических ресторана, в которые необходимо записываться заранее. Нам за 8 дней пребывания в отеле удалось попасть только в 3 из них. На завтраки подают Каву :) Номера относительно свежие и чистые, но не хватает тапочек, халатов и гигиенических принадлежностей. Кстати, халаты предлагают купить за 30 евро, если они вам очень нужны :) Еще в душевой плохо уходит вода, но эту проблему сразу же решили после нашей жалобы. Команда анимации отрабатывает на 5+. Вы найдете развлечения на любой вкус в течении дня.

We had an absolutely wonderful stay at Iberostar Waves Alcudia Park! From the moment we arrived, everything exceeded our expectations. The hotel is beautifully maintained, with great facilities, a fantastic location, and a welcoming atmosphere that made us feel relaxed right away. There were also plenty of activities for both kids and adults during the day, which made our stay even more enjoyable. The kids loved the fun and engaging programs, while we appreciated the variety of options available for adults as well – there was always something to do, whether you wanted to stay active or just relax and enjoy the atmosphere. A very special thank you to Yane at reception, who truly made our experience unforgettable. Her kindness, professionalism, and warm attitude stood out from the start. She went above and beyond to make us feel welcome and taken care of throughout our stay. We were also incredibly touched by the surprise arranged for my birthday – it was such a thoughtful gesture and made the celebration even more special. It’s these little details that make a big difference and turn a great holiday into an amazing one. Thank you to the entire team for creating such a memorable experience. We will definitely be back!

We stayed for four nights as a group of six people in three rooms. There were some good points: many staff members were friendly, the hotel is very close to the beach, and the restaurant offered a good variety of food. However, the overall experience was disappointing. The biggest issue was cleanliness. The bath towel in the room was extremely dirty, and I only noticed it after using it. The chair in the room was also full of small hairs, and the lid of the kettle had mould on it. There were also several service and follow-up problems. The safe in the room was not working and was never fixed. We selected the green cleaning policy, which should include free minibar service, but the minibar was never provided or refilled during our stay. We reported this to the front desk four times, but nothing was resolved. Communication also needs improvement. I booked a spa treatment through the app, but when I arrived, I was told it was only a “request” and not a confirmed appointment. In addition, when I called the front desk, my call was cut off before I finished speaking, and this happened twice. Finally, although we booked full board, no drinks were included at dinner, and even still water had to be paid for separately. This was not clearly explained. Overall, the location, food variety and some staff were good, but the repeated cleanliness, maintenance and service issues made the stay fall below expectations.de