Saint Domain Serviced Apartments Bewertungen

receptionist service was very unhelpful. I requested a change to my stay schedule 1 day before the day I booked the accommodation. or a partial refund solution because I entered the wrong arrival date where I was supposed to stay in March 2024. I have sent proof of my plane ticket to the receptionist. as proof that I accidentally made the wrong order regarding my request for a partial refund... even though a third party (trip.com) had helped to request a refund from the property... the receptionist's treatment at this hotel was really disappointing. there was no intention of helping me get my funds back... even though I also booked the wrong hotel for Brisbane, and they were very kind and still allowed me to refund the remaining nights of my stay...

Exactly what it says it is. If anything photos don’t do it justice. Apartment was clean and tidy. Felt welcome and very safe. Staff provided excellent service and had great communication skills. Suburb is quiet and had a great atmosphere. Wonderful place to stay.

Good location , clean rooms

The apartment hasn’t even had the bins emptied from the last guests , we had to ask several times for clean towels milk and coffee

Good location, nice little apartment. The staff at the reception are helpful

房間很小、客廳還可以，基本沒有服務，二合一的洗衣機非常不好用，時間非常長、衣服都沒幹。

I had ben saving cash to pay for accommodations only to be told they don't accept cash. WHY. Did NOT like the messages coming in at 7.00am to tell me its checkout day and waking me up.

We stayed here for 7 nights, upon arrival we noticed a really stained couch which had blood stains on also and we got into bed on the first night and also noticed a blood stain on the pillow. I emailed the reception as soon as possible because they dont do 24hr reception this was the only way to contact them at the time. Although i didn't get a response for around 5 days the hotel manager was really lovely and couldn't be more apologetic about this, she offered us a late check out (of whenever we wanted) and also refunded a night for the inconvenience caused. The rooms were great and had everything we needed, also had a lovely rooftop with amazing views. This was in an ideal location and you can walk into the city in about 20 minutes whilst been in a nice quiet location. Also, its close to 3 coffee shops and an IGA so super convenient. I was told there would be a deep clean done on the room we were in so if im ever back in Melbourne i would stay here again

Great location, friendly, helpful desk staff. However the room photo and ‘upscale’ description is totally misleading. The furniture is worn, inexpensive, and stained. The balcony is unkempt with no chairs with bars blocking the view. It is not a professionally cleaned place, plenty of evidence of uncleanliness. The washer/dryer combination is very difficult to use.

Fantastic location, tram stop is only half a block away. Awesome city views. Great communication from staff.

Great location. Extremely helpful staff. One minor issue with old dirty mark on one of the sheets but overall presentation of room was good. Some balcony furniture would have added to the stay. Easy walk into city and great coffee shops located nearby.

The hotel staff were kind and the facilities were clean and nice. Access to tourist attractions is also good. However, we had to move to a new room because the Wi-Fi was not working. The room we moved to had clogged drains and a broken washing machine. We had limited time for the trip, and it was sad that we had to spend a little time on the trouble.

Loved the property and the location. Receptionists were lovely and the apartment was both beautiful and very clean on the inside. The only let down was the Balcony sliding doors which were badly in need of a clean on the outside. Thanks for a great stay though.

Great property with an awesome location and everything you need for your stay in Melbourne. We loved the fact you could walk into town and easy access to City, Shrine, South Melbourne and Gardens. We had a city view room for half the stay which was amazing, would highly recommend this over the internal room which was lacklustre. Staff were friendly and complex was pretty nice and quiet for the city location.